Customer Support and Access Manager (Former Employee), Sterling VA – January 15, 2014
Pros: job stability
Innovative and always in a state of forward thinking technological change. Never a dull moment. With all of the changes in healthcare, restructuring was inevitable. Management is well trained and updated on HR and regulatory requirements.
Management impedes on the strong ethical teamwork built by employees
RN2, Operating Room Circulator Specialist (Former Employee), Falls Church, VA – October 13, 2014
Pros: permanent managers investment in your success
Cons: temporary managers who aren't skilled enough for their positions; just fill frivilously for need.
The right hand doesn't know what the left is doing and major decisions are made without acknowledgement of this deficit. You have to fight for recognition. At least it comes eventually. Too many INTERIM managers. EPIC preparedness and implementation was extremely flawed and impeded upon patient care. Raises for employees were denied due to the ridiculous – more... amount spent on implementation and no respect or acknowledgement for the people in the background who made it work on the front line who provide patient care. – less
Very clicky, unless you kiss butt you won't go far
Custom service rep (Former Employee), Falls Church Virginia – October 12, 2014
Management is rude and disrespectful. Unless you brown nose you won't go far. Training is a joke. It's do what I say not what I do . When questioned on procedures was told it's in the manual but then can't produce this.
Meetings with superior is a waste of time. you may as well have the meeting with everyone in the department because my supervisor – more... left the meeting and told everyone in the department what happened and shared private conversations
Human resources is a joke as well. They don't protect new employees from harassment of their supervisor. They don't investigate, they take the word of the supervisor over employees and witness. – less
Busy office, short breaks, unfriendly staff, and unprofessional manager.
LPN (Former Employee), Centreville – October 2, 2014
Pros: good benefits
Cons: short breaks, hours increase at any give time, poor training on site, poor management as well as hr
I worked in the primary care setting. The manager was awful not to mention her sidekick nurse. Both the manager and nurse were guaranteed positions prior to an agreement to sell the practice to INOVA. The patient care has gone down the drain because INOVA is more concerned with dollar signs than patient care. The majority of the doctors are new and – more... lack the necessary knowledge to provide proper patient care. Nothing is done in a timely manner including refills whether urgent or not, they are done when they feel like it. It is more like babysitting doctors and constantly reminding them to address even important matters like anti-coagulation patients which are time sensitive. No one takes responsibility for their errors instead they just blame their errors on whatever nurse they want to get rid of and believe me they will find a way to get rid of you if they don't like you. Most of the nursing staff and lab tech are unprofessional not to mention just plain trashy. The training poor and no help when asked as a matter a fact no one says anything until it is too late. Forget about upper management i.e. area directors, HR, or even the clinical director for the area because they are no help. Can't believe I wasted so much time there. Keep your eye out for the help wanted ads, there are so many because the turn over rate is very high so they always need help. I would really think twice before applying for any primary care offices. – less
Patient Financial Service Representative (Former Employee), falls church va – September 29, 2014
Pros: every day theer is a new challenge
Cons: the pay is not good
A typical day at work is high pace we have worklist we work off of a worklist as well take walk ins andphones calls as well as faxed applicaitions for financial assistance we adicse patients of any other additional paper work we may need in order to come to a decision .
I have learned alot. I have learned how to work with all types of people and situtions – more... .
My co-workers are great very talented ladies .
My job is great very rewarding but it's a department that only has 4 people butshould have at least 10 .
I enjoy working with people thats the most rewarding part being able to help them . – less
Clinical Technician (Current Employee), Falls Church, VA – August 25, 2014
Cons: short breaks, low pay
Greet patients and record vital signs every 4 hours. Assist patient with ADL's and ambulating. Notify RN of any changes I observe with the patient. I really enjoy working with my fellow technicians and the RN's but management isn't so easy to communicate with. I enjoy walking into a patients room and making them feel important and helping them with – more... their healing process. – less