Area of Expertise: Customer Service, Administration & Reports , Business development. Work experience with Innovation Group Dubai , HSBC India
I am looking forward to expand my area of expertise, lateral /Vertical for Mutual benefit in the Organization
Strengths: Communication Skills, Analytical & Excel Skills, QUICK Learner, Easily Adapt change & Interpersonal Skills.
Achievements: Highest Quality Score - Customer Service (SLA & Client Appreciation)
SIX Sigma Projects- Cost & TAT Savings (Identifying Procedural gaps, Suggesting Corrective measure , Implementing & Controlling)
Inbound and Outbound Call score
VP AWARD -Quality Control ANALYSIS & Report as per Group Audit Policies.