E-Services Associate (Former Employee) – 111 Gordon Baker Road – 4 September 2013
I did respond to in-bound Client on all products, procedures, campaigns and general inquiries using Social Media, chat and email. I was trained to resolve minor escalations and handle investigations by working with different departments to ensure Client needs were met in a timely manner. I'm also aware that my responsibility is to promote the company's value-added.
May 14th 2012 Direct associate (Current Employee) – Moncton, NB – 4 January 2016
I enjoy working with lots of people and learning many new things. I am a fast paced worker. I work well in groups or alone. I learned how to deal with difficult clients in difficult stressfull situations.
mortgage servicing associate (Current Employee) – 3389 steeles ave e – 30 November 2015
Overall It was a good place of employment but there wasn't much room for growth the people were great, the hours were great it wasnt very challenging the bank isn't growing as much the vision changed since it went from ING to Tangerine
Productive and fun workplace with a passion for customer service
Senior Manager, Human Resources (Former Employee) – Toronto ON – 28 March 2014
I thoroughly enjoyed my years at ING DIRECT. No where else would I have had the opportunity to work in so many different areas. ING DIRECT is committed to customer service, inside and out. It is a fast paced growing organization that rewards passion and effort. I wish them all the best during their transition to Tangerine.
Camaraderie, entrepreneurial spirit, young workforce, state of the art work facilities