Pros: courteous and flexible
Cons: no further career progression
Each day would involve taking calls, arranging development time for fellow colleagues, altering breaks and lunches, sending and receiving daily statistics based on team achievements and progression. In this job, learning to be a supervisor in a call centre environment was definitely crucial in my career development and I can adapt what has been learned to a new environment. My co-workers greatly respected me for the way I kept a social and workplace balance. I would help where I can both in work and out, I would like to think of myself as approachable and always eager to help those that need it. The most enjoyable part of my job was the team meetings as we would all try to make it as fun as possible and improve morale on a daily basis should it be needed.