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Indigo Books & Music
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7 reviews

Indigo Books & Music Employee Reviews

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Productive and fun workplace environment with both customers and associate.
Associate Customer Experience Manager (Former Employee), Edmonton, ABSeptember 23, 2014
A typical day at Coles starts out with store preparation before store opening. I would do my cashier duties such as counting tills and counting the safe. After that I would do my paperwork and reviewing of emails from both vendors and fellow management. Later I would review the store to make sure its visually appealing before opening. After that I would – more... review the daily goals with my associates and encourage customer service. I would interact with my key holders and CEM about the hourly goals and details, Near the end of my shift I would review my emails and communicate with my CEM and key holders, I enjoy the interaction with my fellow managers and regional managers. They're kind and personable and caring about my development. The hardest part of the job was on boarding. The most enjoyable part of the job was interacting with the customers and their needs. Finding and recommending books rewarding when you see the joy it brings the customer. – less
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A day in the life . . .
Shipper/Receiver (Current Employee), Burlington, ONJuly 28, 2014
Pros: a nice environment.
Cons: a four month christmas!
A typical day as an Indigo receiver is pretty fast paced and challenging. There is plenty of shipments to warehouse and unpack with not a lot of room to work with (at least at this particular store). Therefore, I have learned to prioritize and manage a warehouse with great skill, and have had the various management teams over the years concur with and – more... appreciate my abilities. My co-workers during my fourteen years and counting have been a diverse and motley sort that have enriched my life and taught me many interesting things. The hardest part of my job is handling the Christmas incoming (retail, usually begins September!) product. I always get it in and sorted but it is ticklish! The most enjoyable is getting through Christmas without injury! – less
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Easy and fun position
Customer Experience Representative (Former Employee), Richmond Hill, OntarioJune 25, 2014
Pros: get to meet all different types of people including the customers and colleagues
Cons: low pay, only part time work available
- worked on cash
- did purchases and returns
- dealt with customer complaints
- good, hard-working management team
- co-workers were nice and welcoming
- the most difficult part of the job was when high season hit, this included long hours and not much down time
- the most enjoyable part was making great friends on the job
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Fun & smart individuals.
Business Analyst (Former Employee), Toronto, OntarioOctober 22, 2013
Pros: great people.
Cons: poor choice of management in certain ranks.
Learnt a lot & did a lot. Great place for someone starting off their career. Young/dynamic environment. Could use some structure at times.
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High-stress for a low-paying job.
Sales Representative (Former Employee), Burlington, ONDecember 15, 2012
I found Indigo to be a company only focused on making money - they put so much stress on the workers to sell, sell, sell. The only issue I had is that I would be stressed over a job where I got paid basically minimum wage and had no respect. It had nothing to do with the managers or my coworkers, but rather the corporate side of the business.
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Fun job while I went to college
CSR - Receiving (Former Employee), Calgary, ABDecember 3, 2012
Pros: fun
Cons: paid $9/hr
I met some of my best friends to this day working here. We had a good time but I think anything I write here is moot as it will depend - probably 100% - on who your store manager is.

Yeah they shipped us way too much stuff every Christmas and we had 10' high piles of boxes to unpack, but we had fun.