Technical Writer
Indigena Solutions - Delta, BC

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General Summary

As a technical writer, you will be responsible for gathering information and producing well-written documentation. The role requires working with different stakeholders to collect required information. The characteristics of this position include: working knowledge of enterprise level Information Technology, the ability to communicate, obtain required information, and the ability to convey gathered information in a concise and effective manner.

Specific Accountabilities

  • Designing and developing documentation such as online help files, procedural and policy manuals, user guides, proposals, technical reports, and instructional materials
  • Editing documentation for format, spelling, grammar, layout, and style
  • Maintaining documents, ensuring completeness and accuracy
  • Gathering information
  • Meeting with stakeholders, users, and/or Subject Matter Experts either in-person or remotely
  • Providing technical support in procedure development understanding the process
  • Management of daily work completion
  • Participation in project team meetings

Required Knowledge, Skills and Abilities

  • Knowledge and skills in Technical Writing and associated illustrations
  • Well versed in Word, Excel, PowerPoint, Visio and Project
  • Research, interviewing, and analytical skills
  • Editing and proofreading skills
  • Excellent written and verbal communication skills
  • Good organizational, time management and project management skills
  • Ability to adapt quickly to changing plans
  • Interact with various stakeholders to collect, collate, design and develop content
  • Ability to express ideas clearly in writing
  • Strong attention to detail
  • Organized and able to manage time sensitive tasks
  • Must undergo a criminal check

Education and Experience

  • A degree or diploma in Communications/Technical Writing, or equivalent work experience
  • 1-2 years of documentation experience in a technical capacity
  • Practical writing and design layout experience
  • Experience with SharePoint and Adobe products is an asset

What we offer to our employees:

  • Work with recognized world class processes and people
  • Engagement on projects with large, well-known organizations in Canada within multiple industries
  • Many opportunities for growth within the organization
  • Full benefits package
  • Multicultural, diverse work environment.

How to Apply

If you have what it takes to become a part of the diverse and rapidly growing team of technology professionals, we are looking forward to hearing from you!! Please respond to this posting identifying the position you are applying for in the subject line of your email.

About this company
Indigena Solutions is a First Nations owned and Accenture managed delivery center in Delta, BC that provides world class technology and...