Imperial Oil Employee Reviews

Found 86 reviews matching the search
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Great woking environment
Inspection Engineering Co-op (Former Employee) –  Sarnia, ONJanuary 7, 2016
Enjoyed working there a lot! Great company, great people. Was involved extensively with many departments within the company.
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Very Caring Employer
Cost Estimator (Former Employee) –  Calgary, ABJuly 23, 2015
This company provided great benefits to full time employees but not to contractors which is understandable.

They care for employees very well and keep them engaged and informed for any strategic decision.
Pros
Great Benefits
Cons
Mulitiple Level Ownership for work
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Exemplary work environment conducive to successful building of customer service skills
Attendant (Current Employee) –  Surrey, BCNovember 26, 2015
Esso/On the Run, a subsidiary of Imperial Oil, is an exemplary place to work and comes highly recommended for all of the skills one can develop there. The average day consists of interactions with approximately 300 customers and forces one to think quickly on their feet and adapt their approach to a very diverse group of customers so as to speed up the process yet still leave customers feeling happy.
The management was exceptional, with the owner/manager ensuring he himself helped out during the weekdays and checked in on weekends. This helped to keep staff morale elevated.
The coworkers were a great group as well, mainly of South Asian descent but full of enthusiasm for working and a willingness to learn on the fly.
The hardest part of the job would arguably be the lack of breaks, with a lone attendant unable to close down the store to take a quick break. Fortunately, this was rectified by the attendant being allowed to take multiple moments to collect themselves in between customers, effectively serving as replacements for one long extended break.
Pros
Varied clientele, quick pace, flexible scheduling.
Cons
No breaks.
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Interesting and well-organized with great atmosphere
Millwright Summer Student (Former Employee) –  Cold Lake, ABApril 15, 2015
I was a summer co-op student working as an apprentice millwright and enjoyed the learning experience. Everyone was knowledgeable and easy to get along with at Esso-Imperial Cold Lake. Safety was a very high priority and had good communication between management and the maintenance department I was stationed.

Would work there again if given the opportunity.
Pros
Scheduling, great atmosphere, good equipment, charity events, transportation provided
Cons
long commute and bad roads
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Technically Inclined Work Environment
Technical Contact Engineer (Former Employee) –  Sarnia, ONJanuary 4, 2015
Computerized tech support is surprisingly useful within Imperial Oil and Exxon Mobil, although it may take a day or two for the knowledgeable agent to contact you.

Typically 8 am - 5 pm with a 30 min lunch. Solving difficult operational problems in the Tech Contact role. Management is understanding, and co-workers are willing to assist when appropriate.

It was sometimes hard to accept a shortcut simplification solution due to the time permitted, when a more technically accurate solution was in sight.

Helping solve problems that co-workers had been struggling with was enjoyable.
Pros
satisfying real-time results from work done.
Cons
technically difficult position.
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Great place to work.
EXECUTIVE ADMINISTRATIVE ASSISTANT (Former Employee) –  Sarnia, ONApril 28, 2015
This job was a casual position but I thoroughly enjoyed the experience.

I was able to work in various departments and thrived in learning new skills while I was there.

I was offered a full-time position with the Sarnia Police Service which was why I left.
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Outgoing staff and team oriented
o Administrative Assistant (Former Employee) –  North Vancouver, BCMay 22, 2014
Working for Imperial Oil gave me the opportunity to work directly with consumers which provided me the opportunity to apply being patient, be tactful and diplomatic.

The staff were all friendly and always willing to provide the best customer service as well as to over look for their peers.

As I had to work directly with money I also had the responsibility to make bank deposits as well as ensure to keep tracking of time of all employees.

Working for Imperial Oil was a part time job.
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Great people
Lab Technician (Former Employee) –  Sherwood Park, ABApril 30, 2015
My co-workers are the most kindest people, great place to work. Safety is the first thing that the managers always remind everyone to practice everyday. I enjoined whenever the company treat people with lunch for the hard work we did.
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Working 10 hours days 5-6 day a week, In order to meet heavy workloads and the demands of the project.
Document Control (Former Employee) –  Calgary, ABSeptember 14, 2012
• Identifying any anomalies that didn’t support quality, integrity and the Contractor was notified immediately with a rejection letter and full explanation of this matter, the documentation was held over until they met the standards required.
Pros
exceptional salary, learning new procedures, learning new software applications, diplomacy
Cons
long hours to meet the deadlines, no process was set in place for months, extremely frustrating having no structure to adhere by.
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Very productive and exhausting, Needed to set-up half of Canada into the new call center in New Brunswick
Customer Service Data Entry Specialist (Former Employee) –  Moncton, NBAugust 21, 2012
Long Hours, we did achieved to set-up the call centre and get it going in three months. I was in charged to train four new employees which at some parts they got discouraged but they pull through and they did accomplish their tasks. The hardest part were the salesmen wanted to get paid for account that did not have good credit. It was a good challenge. The most enjoyable part of the job was to achieve the set-up and working with all kind of people.
Pros
meeting all kind of people and achievement
Cons
extra long hours
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Great environment for work
Operations (several positions in the Refinery) (Former Employee) –  IOL Nanticoke RefineryFebruary 5, 2013
Very challenging and interesting work - definitely an environment to learn new things everyday.

Management always stressed Safety was number #1. Have worked for other companies , however would have to say IOL is at the top of list when it comes to safety.

Hardest part of any job is not so much the technical side, but the interactions with other people.

Most enjoyed working on new projects - always challenging and very rewarding when project is completed.
Pros
good compensation - benefits.
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Best company in the oil patch bar none
Senior V.P. (Former Employee) –  Numerous but Calgary the final placeMarch 4, 2013
The company stressed from day one of my employment a very high regard for safety,business ethics and best in class performance. The culture was clearly defined via the company's articulated operating mandate of operational excellence and focus on best practices. Co-workers were of extremely high calibre and management was focussed on timely communications and treating employees with dignity and respect.
Proud to have been an employee for 37 years.
Pros
great environment to work in
Cons
frustrating appraisal system with too much differentiation attempted for the average employee.
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Imperial Oil is a fabulous company, it provides great opportunities for personal growth and promotions. It has the best benefits package and Pension.
Inventory Management and Accounting Analyst (Former Employee) –  Toronto, ONMarch 18, 2013
printed bank statements, collect all back up documents to support the transactions on the bank statements. Identified any unusual entries on the bank statement, ensured all entries had been accounted for. Then balanced the bank statements. Post journal entries, printed B/S account details then started reconciled them.
Pros
a lot of food left over from meetings
Cons
long hours to commute from home to work
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Good environment
Document Control Analyst (Former Employee) –  Calgary, AlbertaJune 9, 2015
• Maintained Voucher library for all vendors.
• Tracked, verified and processed all new incoming documentation, by bar coded system.
• Confidently handled documentation
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The site work place is interested
Customer service (Current Employee) –  Mississauga, ONMarch 10, 2013
 Prepared special order worksheets.
 Kept records of services in progress.
 Notified customers when service was completed and accepted payments.
 Kept records of items in layaway, received and posted customer payments and prepared and forwarded delinquent notices.
 Answered customer's telephone, mail and in-person inquiries and directed customers to appropriate sales area.
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Probably one of the better managed companies
Shift Engineer & Control Room Operator (Former Employee) –  Alberta and NWT, CanadaMarch 15, 2016
The organization ain't perfect but it is pretty darn good.

They a a little overboard with the documentation process but that's the world we live in these days.

I did get to learn more and experience more opportunities than most did, as I was willing to move geographically as well as take on different responsibilities. This helped build a great resume' for myself.

Employee development and training varies due to the fact that any person that delivers training to a newbie will have their own level of quality job done. But still they do a better than average job at this as most everything has a procedure and training documentation is comprehensive and detailed. This is really important stuff.

Safety is good. The one thing that causes variation in that is each employee and how well the foreman or plant superintendent has a handle on how to deliver it and to support it. That's the case anywhere in the world you go. They are setup well to compel a safety mindset.

Quality of work life is good and for long stretches, has been fabulous.

Annual bonuses are belittling and badly administered. I expect the administration of a rewards system is always subject to politics and the abilities of the person managing it. That's a universal theme throughout the corporate world.

These are just minor picks. Considering all the others out there making Oil & Gas,___ they do a pretty good job. Better than most.
Pros
Good training, Good safety, Good employee developement, Good benfits and pension programs, Extensive opportunities for advancement and to travel the world if one has a mind to do so.
Cons
Heavy on the paper work
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A fun workplace consisting of hard working employees
Assistant Manager (Former Employee) –  Dartmouth, NSJanuary 9, 2013
Performed part time managerial activities on behalf of the Manager by excelling in customer service skills, problem solving, merchandising, order and receiving, managing staff and book keeping. Had full control over inventory, pricing and monthly promotions to achieve maximum sales.
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Learn lot on commissioning and start up works
Lead Project Controls (Former Employee) –  Fort McMurray, ABJanuary 22, 2015
Learn lot on commissioning and start up works. Very good systems and procedures in place.Every one on the project always support each other an share information. Like to work with this company in future.
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Great Team at Imperial Oil
Fleet Support Administrator (Former Employee) –  Toronto, ONJune 18, 2014
Enjoyed knowing can come in to work, and work on my own, and learned alot about imperial oil works, and how sitecards are draw up for deliveries, Mangement is Great, Very understanding and fair when time need off from work to take my kids for their app't.
Pros
great staff
Cons
distance to work
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Great People and atmosphere to work in.
Afe Analyst-Exploration Support (Former Employee) –  Calgary, AlbertaFebruary 13, 2014
Good Company all around. Very busy at times and other times very slow. The people i worked with were great and very helpful and knowledgeable in their fields. Very interesting work in Geoscience Technology Exploration. I did learn quite a bit in this company.
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Overall rating

4.2
Based on 87 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
4.2
Job Security/Advancement
3.7
Management
3.8
Culture
3.9