Communications Coordinator
ImpactBC - Vancouver, BC

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The Communications Coordinator position is an integral part of the communications team at ImpactBC, reporting to the Manager of Communications and Educational Media. The Communications Coordinator is responsible for implementing the ImpactBC communications plan and coordinating the various communications, public relations, and marketing opportunities to achieve the best results.

As part of a small, busy team, the Communications Coordinator must be comfortable working with all ranges of traditional and social media. This individual will have a broad general skill set and should be willing to learn and apply new skills as necessary.

Key areas of responsibility:

  • Manage and clearly communicate a consistent brand image and message on behalf of ImpactBC throughout all events and communication/promotional material
  • Plan and prepare stories for dissemination through the ImpactBC blog, news feeds, newsletters, social media, or other channels
  • Create promotional and communications materials using existing templates and graphic standards. This will often include writing, editing and some basic desktop publishing
  • Meet with and maintain open lines of communications with internal and external partners, finding new ways to share and leverage story ideas and to ensure quality, accuracy and consistency across all marketing materials
  • Assist in the implementation and evaluation of approved communication and public relations strategies, working with internal and external stakeholders
  • Research, write and edit content for release through a variety of communication channels, aimed at both internal and external audiences. Ensures all materials meet established content standards.
  • Write, edit, and produce and distribute the organization’s regular newsletters, along with other communications tools to ImpactBC volunteers and stakeholders
  • Assist with the design and implementation of social media programs and develop benchmark goals and measurements to track success of increasing awareness of ImpactBC to the public
  • Administer the organization’s social media accounts and activities, following ImpactBC’s social media plan and guiding principles
  • In consultation with the Content Developer, use tools Adobe Creative tools like Illustrator, Photoshop, or InDesign, as well as other graphics programs to create layout and design elements that enhance ImpactBC’s communications
  • Manage the ImpactBC online resource libraries; ensuring items are relevant and up-to-date in consultation with program staff. Will also manage policies and procedures to ensure that copyright, privacy, and style standards are consistently met.
  • Assist with the development and implementation of industry-focused, measurable marketing programs which align with business priorities
  • Provide other communications, writing, and design duties as required
  • Maintain department files, filing system and archives
  • Coordinate the collateral and print production needs for the organization, acting as the central point of contact for suppliers and tracking all invoicing
  • Provide administrative support to the department as needed


  • Degree, diploma, or equivalent post-secondary education in communications, public relations, or journalism
  • Intermediate skills in Adobe Creative Suite, HTML, content management software, HootSuite, and Google Analytics
  • Two to four years proven communications/public relations/marketing experience
  • Strong writing skills, with the ability to adapt tone, length, and style for different channels and audiences.
  • Training in writing for web and plain-language communications
  • Working knowledge of desktop publishing software (i.e. Adobe Creative Suite)
  • Proven ability to establish and maintain effective working relationships by exercising tact and diplomacy while maintaining the highest level of customer service
  • Able to exercise good editorial judgment when evaluating potential story ideas, with demonstrated ability to work with others to ensure proper framing and positioning of stories
  • Must be able to work collaboratively and provide and receive constructive criticism well
  • Knowledge of best practices and application of emerging technologies and social media in communications and public relations is required
  • Experience in non-profit and/or charitable environment is an asset

Please submit your resume and cover letter in one PDF to jobs(at) by end of day on Wednesday, August 30, 2013. No phone calls please. We thank all applicants; however, only short-listed candidates will be contacted.

Please note that only those already entitled to work in Canada legally and permanently need apply. The salary is based upon the experience and qualifications of the individual employee.

About this company
The Impact Health Improvement Action Society of British Columbia (ImpactBC) is a registered non-profit organization headquartered in...