Director of ILVARC
Immigrant Services Calgary - Calgary, AB

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Position Summary

The Director of ILVARC will take responsibility for the leadership and management of the Immigrant Language and Vocational Assessment-Referral Centre (ILVARC), and perform all executive functions related to its maintenance and development under the supervision of the Chief Executive Officer of ISC.


Management and administration

  • Coordinate all functions related to the Centre’s mandate, staffing, funding, budgeting, planning and forecasting and day-to-day management.
  • Supervise and direct the activities of all Centre staff consistent with their prescribed job descriptions.
  • Plan for staffing, interview and hire staff in collaboration with the Human Resources Department to meet staffing requirements
  • Provide orientation and training for staff new and facilitate general career development and training of continuing staff at the Centre.
  • Complete annual performance evaluations for Centre staff.
  • Oversee accurate and timely completion of administrative policies and procedures including time-sheets, requests for leave, mileage, illness and others
  • Oversee the maintenance of data handling and data management system, and the reporting requirements of its funders: Citizenship and Immigration Canada and Alberta Human Services.
  • Ensure that established policies and procedures for client and data processing are followed and that proper office records are maintained.
  • Prepare reports in a timely and accurate manner as required by funders to ensure compliance with established guidelines and accountability frameworks.
  • Ensure adequate follow-up procedures for client referrals are maintained.
  • Ensure long range planning for the Centre’s operation based on the emergent language and career counseling needs of adult immigrants as well as changing immigration trends and social policies
  • Participate, as a member of the Executive and Senior Management team, in the affairs and activities of the Society at-large under the direction of the Chief Executive Officer of ISC.


  • Plan, prepare, monitor and control the Centre’s budget.
  • Oversee expenditures in the areas of financial, material and human resources.
  • Oversee and protect the Centre’s assets

Engagement/community relations

  • Promote the Center’s activities in the community. Includes liaison and collaboration with LINC/ESL providers, funders, community-based agencies, and relevant professional organizations as required to fulfill the mandate of the Centre.
  • Ensure effective communication with LINC/ESL and other relevant service providers
  • Participate in the maintenance and activities of the Advisory Committee to the Centre.
  • Facilitate Needs and Trends Sessions


  • Bachelor or Master’s Degree in Social Sciences, Education, ESL or relevant field
  • Excellent, interpersonal, verbal and written communication skills
  • Leadership skills
  • Experience in staff supervision as well as project and financial planning and management
  • Knowledge of and experience in proposal and report writing
  • Good knowledge of computer applications
  • Experience working with multicultural families
  • Flexibility
  • Second language an asset
  • Cross cultural sensitivity
  • Availability for work up to two evenings per week and occasional weekends

Please email your résumé and cover letter by November 18, 2013 to:
Human Resources
Immigrant Services Calgary
#1200, 910 – 7th Avenue SW
Calgary, AB T2P 3N8

Thank you for your interest. Due to the high volume of applications only candidates short-listed will be contacted. This position will remain open until a suitable candidate is found.

About this company
Immigrant Services Calgary appreciates the valuable contributions immigrants make to Canada while also understanding the difficult...