Kitchen Planner/Customer Service (Former Employee), Toronto – October 7, 2014
Pros: friendly coworkers
Cons: biased management team
I used to love working at IKEA for the simple reason that the "IKEA culture" was fantastic. You felt well-loved and appreciated. The management team has changed drastically in the last few years, and things have not been the same. Employee turnover is high now, when it used to be low. Most of the coworkers are great and I have made life-long friends – more... with many. – less
Job is challenging-i get a great workout wearing my leg weights in every shift- fun place to work-
Sales Associate / Warehouse Worker (Current Employee), Richmond, BC – August 13, 2013
Pros: driving a forklift or motorize pallet rider, helping others, different task during your shifts, fun place to work, getting a good workout during my shift
Cons: getting up early, saturday shift starts at 2am
My morning at Ikea starts at 3AM in the warehouse.Counting Inventory of stock is the first thing i do.. i pick orders for that morning using a forklift . I stock merchandise on or below the shelve`s by using a motorized pallet jack or a hand jack.. I`m always helping others as needed. I`m always learning everyday more about IKEA products and what we – more... sell so i can provide customers with the help they need. I stack pallets on top of pallets when i`m done my task . i maintain my area in a clean manner. i work in a very fast pace environment. I`m very Productive & Energitic with a Positive Attitude, I enjoy the challange of muti-tasking .I have a deadline each and every morning to complete my task/job. I stay when needed. I work with wonderful coworkers and we have a great team of mangers who over looks are team. I`m proud to say we have a fantastic team in Receiving . Everyday is a challenge in the warehouse , whether it is problem solving , mulit-tasking, Inventory counting or completing the task on time.I`m always credited for my hard work which i enjoy hearing.i love what i do in the warehouse. The hardest part of my job would be getting up early but once i`m up I`m ready to go. I have a valid Forklift and Motorized pallet jack licence. – less
Cashier/Restaurant (Former Employee), Burlington, ON – July 27, 2013
Ikea was a great job. I enjoyed the hours, my co-workers, and the customer service I provided. The most difficult part of this job was the busy season, working overtime at last minute and trying to get the rush down. The most enjoyable part was working with my co-workers. A typical day would include food prep, cash register, food display, dining room – more... runs (clearing tables, cleaning dining hall). Doing food prep for the next day, serving customers, cashing out at the end of the day. – less
Restauraunt Staff (Former Employee), Ottawa – June 21, 2013
Pros: ikea staff parties!
-Very busy place to work! -You meet lots of different people at IKEA. -Management is awesome! -Co-workers were the best team mates ever! -The kitchen gets really hot at times! -Talking to all different types of customers and hearing their feedback about the products.
Assistant Sales Manager (Former Employee), Vancouver – June 12, 2013
Pros: employee discount
Cons: need to be available many days of week hour in day
World class global retailer with a variety of opportunities, rapidly expanding in India and China. Range of opportunities in sales, logistics, design, customer service. High volume retail is hard work, but there is a great variety of career paths for a dynamic individual.
Coworkers are great, you develop strong relationships with your fellow team members. – more... It is an organisation where you will work long hours and it is a seven day a week operation. – less
IKEA is such a busy place it's really difficult to see the fruits of your labor, especially with the way management is set up. all the co-workers got a long great and were really supportive both personally and professionally. with a system that was always changing, consistency with goods flow was difficult but manageable. IKEA strives to learn and become – more... more efficient in what they do. it is a very diverse company and despite it's size is doing a great job to be environmentally friendly – less
Self-Serve Warehouse Co-worker (Former Employee), Calgary, AB – May 5, 2013
Pros: $1 breakfasts and great co-workers
I would come in work really fast and hard in order to have the stock ready before the opening of the store. Ikea has taught me that working hard toward a similar goal can give motivation to anyone. The most enjoyable part of the job is conversing with my co-worker as we stock the racks full of products coming from the trucks.
Canada Ltd .Partner (Current Employee), Richmond, BC – April 29, 2013
This is a part-time position. •a typical day at work -only 4 hours, couple times a week •what you learned- cash, serving technics •management- positive and open to the dialog •your co-workers- multicultural, of different age-groups as well •the hardest part of the job- to leave •the most enjoyable part of the job-to come.
Cashier (Current Employee), North York, ON – April 19, 2013
Pros: employee discount, affordable lunches in employee room
Cons: outdated computers and procedures
Each day I would work on either a self check-out section or a traditional cash lane. When working a traditional cash lane each individual is responsible for for their own cash float and balancing at the end of a shift. The job is very simple but made to be more difficult than needed due to their outdated computer systems and procedures. This makes it – more... difficult because I believe in providing customers with a high level of customer service but without proper systems it is not easy to do. Ikea is a company known for a multi-cultural work environment and high standards for equality resulting in a good work environment. – less
Replenishment (Former Employee), Edmonton, AB – March 20, 2013
Pros: great friends, friendly environment
Cons: little flexablity, to coprate
I did more of an odd job every where kind of position. hardest part was trying to get consistent hours. Flexibility was often an issue but was not addressed at all. all the co-workers were much like a family and everyone got along
Sales Associate (Former Employee), Etobicoke, Ontario – March 9, 2013
Pros: a very organized store
Cons: often approached by customers while on way to break because of our uniforms being so visible.
I valued the marketing approach - the products would be placed directly under the model/display of same. This made the product easy for a customer and a sales associate to find and created optical appeal and higher sales volume.
Checkout Services Assistant Manager (Former Employee), Toronto, ON – February 26, 2013
Pros: discounted lunches, christmas gifts, good people hired.
Cons: high pressure demanding work with little reward for those who worked hard.
Although the culture and values are outlined clearly in the coworkers handbook and signage is prevalent through every store, it is questionable if these values were seen through in a practical fashion.
Typically, a day at work required an intense work pace, as the customer service and cash departments were always very busy, but economical staffing – more... schedules made for many an unpleasant customer experience, while making the employees feel the pressure to work quickly and serve as many customers as possible.
Management always talked about improving work methods to be more proficient. This was a part of the culture at Ikea, but the reality was constant striving to cut overhead costs and increase profits simultaneously. This manifested itself in constant managerial pressure from the very top down. Job advancement takes a long time, years in many cases, such as was my personal experience, and expectations were very demanding once you got into any position of authority.
Coworkers were generally pleasant and hardworking; a testament to Ikeas thorough hiring practices, but because of the strain of the work absenteeism and unwillingness to take on new tasks plagued the staff at the coworker level.
The hardest part of the job was trying to schedule properly, have enough coworkers available for flexibility, and still run my department fluidly.
The most enjoyable part of the job was getting a paycheque. – less