Total Responsibility for every aspect of sales and placement of products
Sales Manager (Current Employee), Calgary AB – February 23, 2014
Pros: family atmosphere
Cons: chances of advancement
• Responsible for the day to day operations of three departments, home organization, secondary storage and lighting. • Operational Duties include: opening/closing, merchandising, recruiting, training, staff evaluations, department product promotions, evaluating all products on sales productivity and increasing sales on under performing products or product – more... area’s. • Responsible for weekly, monthly, and yearly sales. • Present monthly business analysis on department productivity and budget targets. • Prepare department business plans including product and budget forecasting. • Duty Manager role providing primary support to all departments in regards to customer relations, emergency services and staff mentoring – less
Customer Service Representative/Cashier (Current Employee), Vaughan, ON – January 24, 2014
Pros: subsidized meal, great benefit
Cons: less ours during sow season
On a busy day, all duty managers( yellow team) would come and help us out. i value team work and positrive work environment helps you to love your job. closing shift is always the hardest. overall i like my job at ilea
Cashier (Former Employee), Toronto, ON – January 16, 2014
Pros: social environment, easy tasks, short hours
Cons: dealing with rude customers, had to work weekends
-Would cash out clients, trouble shoot with the cash computers when required, provide customer service. -Learnt about the process of checking out, balancing at the end of the night and solutions for cash computer problems -management was easy to work with, we had few cash supervisors -Job was easy in general except certain situations that could be taken – more... care of when the customers may have disagreed with prices or wanting discount. -The enjoyable part of the job was interacting with people – less
Sales (Current Employee), Toronto, ON – November 4, 2013
Pros: learning experience
Cons: mostly part-time shift work
Over the years at Ikea I was able to see first hand how a world class business brings in customers, and moves thousands of products on a daily basis. In customer service, I learned all the warts of the business and in sales I was able to see how customers shop and what home furnishings and household products mean to real people and how it can positively – more... impact their lives. – less
Generally an interesting company to work for with continuous interact with the sales, operations and design departments; enabling smooth operations.
Facilities Officer (Former Employee), Calgary, AB – October 23, 2013
Pros: subsidised lunches, 15% discount all all items purchased.
Cons: having to work every saturday for the last nine years eventually took a toll on my family life.
Plan and review daily requirements, which included requests for maintenance or new works to be carried out, programmed preventive maintenance, assisting in projects, attending to contractors and service providers. Ensuring that the store is a safe place for customers and staff alike. Attending to all emergencies relating to the facilities. Daily inspection – more... of store and both indoor and outdoors. Ensuring that janitors maintain washrooms to a high standard and all areas to be cleaned throughout the day. AS GOOD AS NEW concept.
This type of work has taught me to be proactive and be prepared to attend to any emergencies. This ensures minimum or no lost of time to the operations and also to maintain a safe working/customer environment at all times.
Continuously in close contact with management to ensure that all is in order. Co-workers are also our clients, so a good relationship is fostered through mutual respect and a electronic request system is in place enhance this. This allow for all parties to track progress of requests. Job can be challenging (hard) with with multiple requests/competing priorities but continuous and clear updates on progress helps put things at ease. Good communications is essential for this job and we are provided with the proper communication tools/programs to ensure this occurs.
Enjoyable part of the jobs is being able to complete routine works with other competing requests and being able to solve problems both through own initiatives or through dialogue with others in the facilities department. Being able to work on my own and as a team both within the department or within the whole organization. I also enjoyed working on a buildup project (new store) in another IKEA location for two months. (IKEA Richmond in Vancouver.) Having access to a wide source of expertise within the IKEA organization was also a benefit.
Was part of the Occupational Health and Safety and Sustainability Committees for many years and was fortunate to do continuous training in both these areas; which in turn enable me to carry out my role more efficiently. – less
Receiving team support manager (Former Employee), Winnipeg Manitoba – September 10, 2013
Pros: cheap staff luches
Cons: messy managment
I was a support manager for the warehouse at Ikea and I enjoyed it. BUT it came as a surprise I wasn't aware of being a manager for a few months and never really got management training on the side. I had the training to use equipment to teach other employees and little training on how to use the trailer programs on the computer I more or less taught – more... my self through manuals there. It was a new store and I expected it to be hectic and I was patient. Even put in lots of OT 12 hour days. In the end I got canned for a small issue of letting a trainee drive on his own around others for a hour on a forklift which is how I was trained. But they didn't fire me on the spot they needed me there they kept me for a month and out of the blue they let me go I had no clue and it really messed things up for me. I hope management is a lot better I hear one of my old friends there moved up and we trained together as managers so I'm glad to see him moving up even though he din't really want to. As goes their Culture, they have a "strong" one and it really got to me saying they look out for their employees and so on and at first it was great I got to go to Vancouver for a month all expenses payed. But then they really dint care about us warehouse people we were like the dogs of the company. Always pressuring us to work very long hours and never getting rewards.and when they dropped me like a bag of bricks that shows that the company is kinda slimy. – less
After-Sales Coworker (Current Employee), Edmonton, AB – September 7, 2013
Pros: employee lunch discounted, friendly staff
Ikea clearly values their employees, they treat everyone from janitorial staff to managers with the same level of respect. I feel that in my time at Ikea my efforts were appreciated and recognized. The team itself is tightly knit and friendly, and management is typically positive and eager to assist.
Cash Supervisor (Former Employee), Ottawa, ON – August 23, 2013
IKEA is a fun, interesting and unique work environment. Co-workers and management are treated like equals and the environment is reasonably calm for a retail setting. I learned a lot about the inner workings of a large retail store like this, how the cash on hand is handled and how the store compiles, stores and reports it's flow of money. The hardest – more... part of the job was very clearly getting used to the very dated way of running their batch reports every morning. But after a couple weeks of training and repeatedly going through the process myself, I eventually got used to it. My favorite and most enjoyable part of the job was working in an office environment and the daily interactions with all of the wonderful people that work there. It truly is a great place to work and I'm very thankful that I had the opportunity to be there. – less
Job is challenging-i get a great workout wearing my leg weights in every shift- fun place to work-
Sales Associate / Warehouse Worker (Current Employee), Richmond, BC – August 13, 2013
Pros: driving a forklift or motorize pallet rider, helping others, different task during your shifts, fun place to work, getting a good workout during my shift
Cons: getting up early, saturday shift starts at 2am
My morning at Ikea starts at 3AM in the warehouse.Counting Inventory of stock is the first thing i do.. i pick orders for that morning using a forklift . I stock merchandise on or below the shelve`s by using a motorized pallet jack or a hand jack.. I`m always helping others as needed. I`m always learning everyday more about IKEA products and what we – more... sell so i can provide customers with the help they need. I stack pallets on top of pallets when i`m done my task . i maintain my area in a clean manner. i work in a very fast pace environment. I`m very Productive & Energitic with a Positive Attitude, I enjoy the challange of muti-tasking .I have a deadline each and every morning to complete my task/job. I stay when needed. I work with wonderful coworkers and we have a great team of mangers who over looks are team. I`m proud to say we have a fantastic team in Receiving . Everyday is a challenge in the warehouse , whether it is problem solving , mulit-tasking, Inventory counting or completing the task on time.I`m always credited for my hard work which i enjoy hearing.i love what i do in the warehouse. The hardest part of my job would be getting up early but once i`m up I`m ready to go. I have a valid Forklift and Motorized pallet jack licence. – less
Cashier/Restaurant (Former Employee), Burlington, ON – July 27, 2013
Ikea was a great job. I enjoyed the hours, my co-workers, and the customer service I provided. The most difficult part of this job was the busy season, working overtime at last minute and trying to get the rush down. The most enjoyable part was working with my co-workers. A typical day would include food prep, cash register, food display, dining room – more... runs (clearing tables, cleaning dining hall). Doing food prep for the next day, serving customers, cashing out at the end of the day. – less