Opening the shop in the morning, following up with replenishment staff and rectifying any issues with stock, good flow, tasks for staff daily.
Pros: People, Work/Life Balance, Benefits
Cons: Shift work, weekends
Making sure the shop is ready to greet the customer each day.
Organizing tasks according to priorities for the day.
Finding solutions to goods flow issues in the mornings and making adjustments during peak times, i.e. Sales Events.
Taking over tasks where needed to make things flow smoothly.
Helping coworkers with questions and finding solutions.
What I learned:
Learning to be proactive in a very fast moving environment that changed daily.
I learned that a happy team is more productive.
Clear communication is key to a successful team.
I learned about merchandising and sales steering according to Profit margin ratios and availability of goods.
Customer service and trust building with your customer. Meeting their needs and only promising what you know you can fulfill.
Egos have no place in a team environment. It is about the business and not about an individual's needs but making sure that everyone feels they are making a contribution in some way.
My Management team works hard to provide the staff with the support needed to run the shop at the highest level possible.
They try to support work/life balance as much as possible.
The most amazing group of hardworking people I know.
All focused on a common goal.
Positive and dedicated.
Hardest Part of the Job:
Not being able to control everything.
Being proactive all the time is hard when things change so quickly.
Most Enjoyable Part of the Job:
Helping customers find solutions to their decorating needs and having them leave happy with new – more... ideas.
Building relationships with Customers.
Working with amazing people everyday. – less