ICF International Employer Reviews

Team work is key to being successful at ICF. ICF is progressive about supporting the efforts of causes such as the American Cancer Society and they encourage employees to volunteer.

This was an at ease kind of job. It was very simple. The people i worked with were very friendly.

I was hired only for one project. Would have loved to been hired perm.

I have been with this company for a little over a year. The company was brand new to our area, where jobs are scarce and very low paying. For them to bring their operations center to our area was like a gift from above. The pay is not exceptional, but higher than most places on our area. The benefits package, if you can call it that, is among the worst – more... that I have ever seen. I LOVE my job, the people that I work with and most of the management staff, there are always those few anywhere you go. I love the fact that accomplishments are recognized, not only by immediate supervisors, but also senior management. I am impressed in the fact that our Operations Manager, who I am sure is a busy, busy man takes the time to get out on the production floor and socialize with us lowly employees, even sits in the common break area and enjoys lunch with the rest of us, not common of upper management at other places that I have worked. They constantly let you know that your efforts make a difference and that you are appreciated. I have been given the opportunity to work on multiple projects and demonstrate my abilities, it really feels good when you can go to work and know that someone takes notice of what you are doing, when a lot of places you are just a number. I have been given the opportunity to learn a lot and grow within the company. If I have questions or concerns I am without a doubt going to find someone willing to address them, however, there are times when information is hard to come by. Information is hush, hush and secretive. Communication of policy could use serious improvement. The best thing about the Job is that if you do a good job, it is recognized. If you slack on your job it is recognized. There is tons of room for advancement for those of us who come to work, do our job, and share our knowledge. If you want to become a leader, this is the place to come and learn leadership skills!! – less

I enjoyed working for ICF. The supervisors are wonderful, the work is fun and they try to keep us engaged in other activities to help make the travel more enjoyable. I would recommend this company to anyone!

ICF is a great place to work. Their employees are always willing to help each other learn new things, which allows the company as a whole to get stronger. I came in knowing very little, and left knowing more than I could have imagined to, and I wouldn't exchange it for anything else.

Great place to work- didn't love working on 5 projects at the same time...in retrospect it was a very pleasant environment

I get along with all my co-workers we have fun and laugh alot. The hardest part of this job is you never know what kind of people your going to talk to on the phone and the responses you get to people thinking that your going to rip them off or try to get anything from them.

One of the worst benefit packages I've seen. Maternity leave almost non existent and health insurance is very costly.

ICF International is a government contracting company whose management is what makes the company great. They reward employees for exceptional work and treat employees like family. Although I work in a different state from my other teammates and management, I never feel disconnected or micro-managed.

The company controlled the funds for the Louisiana Road Home Program. The company's objective was to provide financial assistance to the recovery of the Hurricanes Katrina and Rita victims. Employees provided callers with their application status, scheduled appointments, completed applications, an provided support.

I worked on two data-collection projects for this company and at first I thought it would be a great adventure to travel and gather data. Overall, it was an unpleasant job.

They ask you where you have friends and family to supposedly put you at schools where you can see people you know. That never happened.

The first project, I did, I had a GREAT – more... supervisor. She was very knowledgeable and supportive. The second project I did, I was given a supervisor who clearly didn't have a clue what he was doing. I'm pretty sure it was his first time around. His communication was horrible and he couldn't answer questions for me when I needed him to.

The job itself is VERY boring and not challenging. You organize materials, you go to to a school, you give the students the survey, you read them the directions, you deal with apathetic students, you collect the surveys, you go home, you report the data to the company. Same story, every time, no variation, no challenge.

I ended up working with some very strange people and I came to realize that this is a job that people hold when they can't hold another job. People who don't fit into the "real world" do this data collection job because they don't have to fit in with society to do it. One of my coworkers was such an obvious annoyance to the school personnel we worked with and had zero social skills, yet ICF deemed him to be "one of the very best data collectors" they had.

On the second project, I was paid $14 an hour, plus travel. I used my own car on most of my projects and was paid mileage. I put thousands of miles on my car and later had to pay for repairs as a result. Yes, I got $.50 a mile, but it didn't make it worth it since the repairs I had later down the road were thousands of dollars. About two paychecks into the project, I realized I was getting paid the wrong hourly amount, it took them the remainder of the three-month project to fix it-after numerous emails from me.

At the end of the project, I asked about the next upcoming project and was told by my supervisor that he "didn't know anything about that project". That was it, I wasn't given any opportunity to apply for it or even find out who was in charge of it. There was never any communication from the company saying, "hey you all did a great job, here's the next opportunity to work" or anything. We just mailed back our surveys and never heard from them again.

So, as a result, I filed for unemployment. ICF lied to unemployment and told them I still worked for them even though it had been over three months since I'd received a paycheck. Because I was still on their "list", I was considered an employee. I had to fight it to get the measly unemployment amount through the state.

About SIX MONTHS later, they called to see if I wanted to work on their newest project. As if I'd been sitting around for six months waiting to hear from them. Needless to say, I declined.

The best part of the job, I would say is that I really never worked a 40 hour week unless I was away from home an entire week. You work 2-4 days and get paid for 40 hours. So, even though the pay was very low, it helped me feel like I was getting ahead just a little.

I'm sure doing other jobs with ICF are better than the data collection job I had. The permanent employees seemed very happy with their jobs and I would probably have loved working at their headquarters. But the collection job was not for me and I don't foresee myself ever doing it again. – less

ICF International was another job I enjoyed. I worked hard as a customer service representative and became a case support specialist and eventually a part of the email team. The only downsize to this job was job security due to these positions being temporary due to ICF International being removed shortly after hurricane Katrina resolved housing situation – more... due to the storm. Enjoyable job and the satisfaction helping others and giving them a peace of mind is humbling. – less

Was at ICF for a short while and it was not a very enjoyable experience. Lack of communications from upper management, certain people were unfriendly and unwelcoming so made it a very hostile working environment. The work was unclear and ridiculous such as copying and pasting in excel, although it was sugarcoated as "a very beneficial learning process". – more... Time isn't that flexible although people tell you it is but we're forced to count lunch hour. I've never been at a company that cares about that 30 minutes really, so it was strange. And we have to pay $20 per month for parking. – less

A typical day is spent supporting the Air Force's C-130 Tactical Airlift program critical parts location, budget decisions and customer interface. Management, both government and company, is topnotch. It has been a great opportunity to work with some of the smartest folks in the logistics arena. The work does not have a hard part when you truly enjoy – more... what you are doing and the people I work with are truly the most enjoyable part of the job. Joy comes, however, when you are able to meet the need of the customer so they can complete their job/mission. – less

As a HUD contractor, ICF International is responsible for collecting the data necessary to identify and report on errors in assisted housing programs across the United States and Puerto Rico. Field interviewers from across the United States will be responsible for collecting the required information from sites assigned to them. Duties in clued but not – more... limited to Contact project staff
• Prepare and analyze Information contained in the files maintained at the project for each household.
• Prepare and analyze Information obtained from the household through an in-person interview with the tenant. This information will be verified via forms mailed to third party sources, such as employers, childcare providers, and other sources of income or expenses.
• Select sample of households
• Obtain information from the household files
• Conduct Interviews with tenants in their homes
• Request verification via letter mailed to third parties
• Keep accurate records (on paper and on the computer)
• Maintain the confidentiality of sensitive data (on paper and on the computer), Transfer data to headquarters daily, Send required paperwork to headquarters at least weekly. – less

Great company with room for advancement. Great employees.

If you do what needs to be done and comlete tasks in a timely manner, your job will be secure.

ICF is an amazing company to work for. Management & co-workers are helpful and informed about the subject matter.

I enjoyed my experience working at ICF. The day varied greatly as part of the job was a support role. Were their any issues or did we receive requests for assistance.

My co-workers were good. We got along well.

The management perspective was different in that I really had 2 supervisors. One supervisor was an SSA employee. He was the systems manager – more... of the application that I supported. The other supervisor worked for ICF. I did new development for the ICF supervisor. – less