Hardware Engineering Project Leader (Former Employee) – Oakville, ON – October 22, 2013
It seems quite amazing now as time passes that what I experienced and reflected upon, over the my eleven years at Ian Martin Limited are the same feelings that I still have today. Equally refined and understood are my memories, from the trials of exuberance and exhaustion that were impressed upon me by myself and those around me. From taking the reins to transition Nortel's hardware engineering services and making Ian Martin a Tier One supplier was a great challenge but definitely a source of tremendous pride for all of the team at Ian Martin. We worked hard, and smart, and honestly to give our customers the best experience possible. I always come full circle to see it this that this journey really encompassed a truly enjoyable engagement with people. It is the people really. The day to day interactions......."What do you have going on today?", "Do you need any help?", "Would you like to go for lunch on Thursday?", and then on Friday saying "WOW! We did it! We accomplished everything we wanted to do this week. Have a great weekend and see you again on Monday, alright!!!"
able to periodically work from home and flex hours
Service desk analyst (Former Employee) – North bay – March 19, 2014
A typical day was dealing and helping clients I learned how to populate Remedy Management needs to be revised and looked into. Very judgmental, needs to listen to the employees and give them a chance Most Co-workers were nice Hardest part of the job was trying to help a customer only to find out that I never had the proper resources to help them Most enjoyable part of my day was when a Client thanked me for my help.