Dispatcher
IVIS Inc - Edmonton, AB

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Answers phone and responds to service inquiries in an expeditious and courteous manner
Returns customer phone calls on same business day
Completes needs assessments and decides appropriate service required and urgency of situation
Checks WINTAC scheduling for field staff availability
Books appointment for determined time frame and day, includes all appropriate and pertinent job related information
Processes credit card pre-authorization or gets PO number
Creates work order once appointment has been booked


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