Reference Number: BC14-020AW
Install, Moves and Changes Perform Clerk Pay Range 7
Deskside – Cranbrook, Nelson, Trail
$21.26 per hour
BCGEU position – 1 vacancy
Term of Position: On Call
ISM Canada, a wholly owned subsidiary of IBM Canada Ltd., and a member of IBM Global Services, is a leading player in bringing competitively priced, IT services to public and private sector organizations. From traditional mainframe legacy systems operations to web-enabled applications that drive today’s successful organization, ISM Canada’s team delivers the IT reliability and excellence clients count on, backed by the global experience of IBM.
Responsibilities: The IMAC perform clerk monitors the IMAC perform queue throughout the Province in the established ticketing tool for tickets assigned directly to this position. Tickets received to be actioned will consist of requests to install basic software and to move various types of hardware
Mandatory Experience, Education and Training Requirements
- High school diploma and one year customer service support experience, education and/or training
Experience in the following:
- Providing information or services to customers in a high volume, fast-paced environment.
- Operate standard office equipment including computers, photocopiers, facsimile machines, printers and multifunction devices.
- Dealing with a variety of tasks and situations simultaneously while remaining calm, effective and professional
If you are interested in these positions, please visit our ISM Careers portal at, https://careers.ismcanada.com/careers and review the full job description and submit your application profile.