Network Security Analyst
IPS - Vancouver, BC

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POSITION: Network Security Analyst

  • Location: Vancouver
  • Duration: Full-time, permanent
  • Start: ASAP
  • Department: MSS (Managed Security Services)
  • Contact: Human Resources

RESPONSIBILITIES

  • Support a 24x7x365 Security Operation Centre
  • Tier I Central Point of Contact for all IPS Customers
  • Monitor network incidents and alerts
  • Investigate Security Events, Vulnerabilities and Exposure (CVE-ID)
  • Complete Daily and Weekly System Health Checks
  • Acknowledge Service Request, Outages, and Security Events
  • Provide regular status updates (ETR Estimated Time of Repair)
  • Manage Customer Notifications and Incident Tracking

MUST HAVE

  • Excellent command of the English language both verbal and written
  • Available to work both day and night shift rotations to cover a 24x7x365 schedule
  • Ability to work well independently and in a team environment
  • Experience with ticketing software and monitoring systems
  • Ability to prioritize, escalate and communicate planned and unplanned events
  • Familiar with security vulnerabilities terms and concepts
  • Ability to interpret and summarize technical issues into easy to understand written communications
  • Ability to perform basic network connectivity troubleshooting
  • Meet security clearance requirements

SHOULD HAVE

  • Minimum 2 years IT support experience
  • Minimum 1 years helpdesk or call center experience
  • Internetworking knowledge such as TCP/IP, segmentation, routing and switching
  • Experience in preparing and updating technical documentation such as How-To guides
  • Basic to intermediate understanding of Network Infrastructure and Design
  • Intermediate competency with MS Word, Excel and Outlook office applications
  • Basic understanding of Network Security technologies

BENEFICIAL

  • Information Technology Infrastructure Library (ITIL) experience
  • Recognized Industry certifications such as MS, CCNA, CompTIA Security+ and MCITP
  • Hands-on Experience with Cisco ASA or Check Point firewalls
  • Riverbed Steelhead, Aventail VPN and Blue Coat Proxy appliances knowledge and experience
  • Cisco hardware and IOS experience
  • VMware virtualization knowledge and experience

About IPS:
IPS offers solutions specializing in security, compliance and network infrastructure to provide cost-effective answers to our customers’ business challenges. These solutions include managed services, professional security consulting, staff augmentation, and specialized product expertise. Our technical team consists of highly-trained, experienced specialists who carry both industry and vendor certifications. We deliver products and services through use of industry-leading security practice methodology and technology platforms as well as through strong relationships with our technology partners. www.ipsnetworks.com


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About this company
IPS offers solutions specializing in security, compliance and network infrastructure to provide cost-effective answers to our...