Global Product Senior Marketing Manager (Former Employee), Ashburn, VA – October 16, 2013
Pros: great work/life balance, teamwork, benefits
Great company to work for, good benefits, lots of work but great teamwork atmosphere. The team always covers your back. Great career path it you want to keep advancing but you can do the same thing if you like it and do not want to advance.
System Storage Client Technical Sales Support (Former Employee), Toronto, ON – June 18, 2014
Pros: exposure to leading edge technology
Cons: difficult to maintain any work/life balance and poor recognition programs
Over the years, IBM has improved it's yearly results by slashing benefits and compensation rather than invest in it's workforce. The latest example is when they reduced their already thin sales force due to poor sales results in a growing market. Our competitors, on the other hand, owe their success to better sales coverage and a higher ratio of customer – more... to customer facing employees. – less
IT Analyst (Former Employee), Markham, ON – June 11, 2014
My day to day responsibility is to help clients over the phone, e-mail and through messaging systems. I analyze the problems and try to find the solutions and send incident tickets to next level if it is out of my scope. I troubleshoot different applications, servers and mainframes to resolve the issues of the end users. I also check the status of the – more... account of end users and edit it or reset the password if needed. I enjoy to find the solutions for others to resolve the issues. – less
Desk side Support Technician (Current Employee), Calgary, AB – June 10, 2014
Good training, responsible from the get-go, good colleagues and good atmosphere. Bureaucracy
The company provides an opportunity for any chosen career and many changes to this along the way. The work they sign is compelling and interesting and often working to improve the world at large, not just make money. There are also opportunities to take days – more... out and give time back to the local community.It is easy to get lost in an organisation of this size and lose track of your progress. It is also very competitive and lots of 'game playing' occurs between senior employees etc.
the people are great and everyone is really supportive (for career development, personal issues, etc.)everyone works on client location so you don't get to see many people outside of your project. – less
The company's climate is going down. The business is totally driven by shareholder short term values.
User Experience Designer (Former Employee), Toronto Lab, Markham – June 10, 2014
Talents are not respected anymore, and a lot of good people are leaving the company. The management cares more about their interest and job security instead of advancing their staff and look out for their interest.
Temporary assignments (Former Employee), Markham – May 27, 2014
Pros: working at home
Cons: no benefits, vacation, no security, salary never increases
It was a great work life balance where I could manage my own time, work, job with little or no supervision. Co-workers were home based and very helpful at times. Found the management team, from Kelly Services/IBM, not helpful most times. You were left to "sink or swim", and when taking steps to be proactive, were reprimanded. As a temporary employee, – more... not given the same treatment. I was asked to cross train a new person (male), in August 2011, which I did. I was then told a week later, my contract was up. I later found out that this person I trained, a friend of the Director at IBM. They had a personal connection, and I reported this insubordination and discrimination to IBM executives, so that it didn't happen again. No reply, or acknowledgement from IBM, or Kelly Services. My manager at Kelly, was fully aware of this situation, and did nothing to assist me. I am 58 years old now, hard to find any job, age is definitely a factor.
I am a fully qualified administrative support person, reliable, dependable, and adapt very well to new situations. I take charge, and get the job done. – less