IBM Employer Reviews

typicaly it is work work and more work for very little appreciation or compensation, the only reason I have stayed so long was i thought I woul get more money , but good luck there

great environment to work and learn
learned working with user issues and resolving issues on daily basis
worked with a very knowledgeable team
worked with ID admin team reelated to resolving issues with AD entitlements, group policy, server and domain issues

Working for IBM involved working in a team environment with each player being totally responsible for their part in the process. IBM was very good at providing the tools and education required to perform your tasks. Recognition was provided for accomplishments in various different ways including pay, bonuses and awards.
A typical day was busy and productive – more... with quarter end and year end targets being especially busy. – less

• Perform system analysis in a fast paced environment by displaying coaching, counseling and motivational techniques to the IBM Employees and one of IBM’s clients.
• Assist end users in solving the complex technical issues with all the applications such as Mainframe (ISPF/TSO, HOD and PCOMM), VMware, HP /Quality Center, MS Outlook 2010, Exchange Server – more... issues, SharePoint 2007, Remote Computing, and Remote Printing issues in Windows 7 and XP operating systems.
• Perform workstation support services for the users including installation (operating system ,IIS and customized applications), upgrading, taking backups of the data before reimage or reinstall, troubleshooting, monitoring, VPN access configuration, printing problems, MS errors, connectivity errors, Symantec Antivirus (SAV) Issues, firewall issues, network issues and respond to system errors.
• Responsible for the deployment of new VMWare machines and training the end users on their functionality.
• Install and upgrade applications /operating systems, resolve all types of network issues, printer issues, access issues and other application issues on Virtual Machines which are located on VMWare ESXi 4 server.
• Add users to the virtual machines’ remote users group so they can connect from different computers and platforms.
• Assign the virtual machines to the people on four different VMware servers using asset center.
• Look up user’s virtual machines (VID) on vCenter server and perform power cycle to get them to work.
• Look up user’s Exchange server, Configure Outlook Profile and troubleshoot all types of outlook issues.
• Resolve Symantec Antivirus (SAV)/Symantec Endpoint Protection (SEP) related issues on end users computers.
• Use Active Directory to find user / PC information, also enable/disable PCs which are on the network.
• Perform testing, repair and maintenance on the PCs and handle various deployment of the project PCs.
• Provide expert and creative solutions to the remote users using RDP and Run As techniques to ensure customer satisfaction and high productivity. – less

great place to work since the worr environment is very satisfactory

IBM used to be a great company .. not anymore.. cutting corners everywhere.. including empolyee growth..

hugh and big company, it was a good experience to be part of professional, dynamic team when I was in one of outsourcing projects

completed work with minimum supervision liked working independently technician showed me the required steps to re immage software then I was doing the job myself after I quickly learnt the procedure that was most enjoyable part of the job

Working with IBM was altogether a different experience, truly professional, awesome people with great blend of intelligence and humor. I got the opportunity to travel 95% of Canada which was amazing and sometimes tiring too as long haul flights and then driving to another city and then work but overall this was a great fun.Management had been very supportive – more... through out the project.Great leaders to work with.. – less

IBM is not only a company to work it's a learning institution. I am proud that I spent 3 years working for this great company. I have mastered many top level skills and have learned leadership skills in particular. IBM makes it's employee think out of the box and make them innovative and problem solver.

I worked for IBM for several years as a Major Incident Manager and had many great Managers and Team Leads.

Very big company, it can take a lot of effort to effect internal changes.

My working day was occupied with all kind of jobs related to talk to the clients for presenting proposals, clarify doubts about products, discuss pricing and payment conditions, following post sales subjects and taking care of administratives processes. The hardest part of my day was dealing with my co-workers to fulfill our schedules with clients and – more... the most enjoyable times were closing the contracts and celebrate these achievements. – less

Days at work usually was challenging since there was always something new to learn for the clients. The management was not always what you would expect from a co-operation such as IBM but they did try their best. Hardest thing was to always having to keep up with the fast pace changes that required massive training. However the flexibility showed was – more... very good. – less

Very Challenging and rewarding environment.•
a typical day at work
•what you learned
•management
•your co-workers
•the hardest part of the job
•the most enjoyable part of the job

Get job done by emails.
Working knowledge of TSO/ISPF.
Learned knowledge of Microsoft's Window's and PC software.
Good Teamwork, learned experience from each other.

Great place to get a high-level view of what it takes to launch enterprise software products

- Dealing with calls and emails from user at all loblaw owned stores
- Learned how to use remote tools AD
- management very uneducated
- great co-workers
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- installing and configuring computer hardware /software applications
- monitoring and maintaining computer systems and networks
- talking to clients through a series of actions, over the telephone to help set up systems or resolve issues;
- troubleshooting system and network problems and diagnosing and solving hardware/software faults
- providing support, – more... including generating trouble tickets, procedural documentation and relevant reports

This job helped me to develop excellent communication and interpersonal skills , critical thinking and problem solving skills. – less

Co-Workers are professional people whom you enjoy working with.