Great place to be ** IBM **
Incident Analyst/ Service Analyst (Former Employee) – Markham, ON – 2 April 2016
IBM was a great place to work and learn. The exposure was immense. While I started off taking technical calls initiallyt, my job soon saw many more responsibilities.
I was handling escalations, access requests , updating Knowledge database, handling Change Management and Problem Management.
My peers and management team was very friendly, supportive and always encouraged me to take up new challenges.
Great team to be a part of