IBM Employee Reviews

Found 703 reviews matching the search
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Lots of wishes, poor management
Managing Consultant (Former Employee) –  Toronto, ONDecember 14, 2015
When you join you get great training an corporate values and encouragement for initiatives. But on the job, people with too much expectations are quickly brought back to reality and discouraged from sticking their head above the crowd with new ideas. No wonder IBM didn't had any growth for years, their middle management is totally inadequate and ineffective. This is a place where experience and know-how becomes embarrassing as it makes the young managers look like they know nothing and first thing you know you are out the door. Pity.
Pros
Salary and benefits
Cons
Cut-throat management, no team work
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Great company to grow a career..now in transition.
National Mgr Projects and Operations (Former Employee) –  MontrealSeptember 14, 2015
I appreciate working in a mobile environment. Training in both technical and management is likely one of the best in the industry. I've learned to take ownership of my career path. Working for a large corporation allows one to totally change career paths without having to leave the company.
IBM attracts the best people to work for them by treating them fairly including work/life balance, competitive salary and great benefits program.
Hardest part of the job would be the loss of autonomy when the company is in shrink mode.
Most enjoyable is the trust the company and management have in you to do your job and give you the decision making ability to go with that responsibility.
Pros
Size of the company
Cons
Size of the company
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IBM Review
Sr. PROJECT MANAGER (Current Employee) –  Toronto, ONMarch 24, 2016
Great Company to work with but am keen in entering the contracting world in the areas of Project Management. Good culture and management at IBM
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Excellent company to work for
Tech Support Bench Tech (Current Employee) –  MarkhamOctober 1, 2015
my favorite part about working at IBM is my co-workers and the management. My directors are very approachable and easy to talk to!
Great benefits, hands on training, very competitive pay rates and the people are just great! The corporate culture is relaxed while there is a major feeling of being a part of a team. The company mission statement is clear and it seems that all employees really are there to help people find jobs in their own way. Expectations and goals are high but the support is present to help all employees achieve set goals. Management wants to help their teams succeed.
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Very odd position as you were a contractor and needed to do everything that Employees did, however because you were not an employee you did not quali
Customer Service Representative (Former Employee) –  Saint John, NBMarch 7, 2016
The day was never the same,with us taking over the back office duties from the closure of Argentina work was fast paced. Daily you needed to think on your feet let senor management know if outside the parameters, and they would add that situation to the parameters for daily work.
Pros
they had a on line univeristy so you could take any course for free.
Cons
As a contractor the security was as long as the contract was, and you did not qualify for many perks as you were not an IBM employee
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Great group of people in a large bureaucratic company
Business Consultant (Current Employee) –  Calgary, ABMarch 14, 2016
Company lost its "innovation" years ago. convoluted process in doing the simplest of things (expenses, travel, time reporting). Great part about IBM is still the people that work there, even though Canada is treated as the "oops child". No autonomy and everything is driven by the US. Even worse in the West, as decisions are also executed mostly in Toronto. Calgary office is 100% the best office in Canada, but lacks opportunities outside of oil & gas.
Pros
People. Pay.
Cons
1 type of clients. no support for upper upper management (Toronto or New York)
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Great place to work at
Infrastructure Program Manager / Sr. PM (Former Employee) –  Toronto, ONSeptember 3, 2016
I worked at IBM for over 18 years and I enjoyed my life with IBM. I particularly enjoy the available education and the well established processes in project management. There have been a lot of transformation and changes making it not as enjoyable as it used to be, There are great opportunities to learn (education and certifications) and work with global team s.t. you get to know people from other countries and became friend (not just a colleague)

For internal, there are way too many internal systems and hard to find out how to fix issues when problem occurs in the process due to transformation of resources.
Pros
A lot of processes
Cons
Good education and very flexible
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Daily work life
IT Specialist (Current Employee) –  Toronto, ONMarch 1, 2016
My typical work day involves meetings, projects, reporting, communicating with clients, and meeting deadlines. I worked with a great bunch guys with who shared the same interests.
Pros
Competitive environment
Cons
Long hours
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Not the company it once was
GTS Consultant (Former Employee) –  Calgary, ABJuly 9, 2016
A large bureaucratic company that lost its way and is now late to the game to transfrom itself - in order to save itself.

Huge focus on shareholder value with little concern for expendable casualties, like employees. They are cutting employees worldwide wiuth little regard for skills, experience or loyalty. Many jobs being sent offshore. The work enviroment is toxic as everyone os looklinmg over their shoulders wondering if they are next.

For a company that used to pride itself on customer and staff focus, this has all been lost.
Pros
Work from home, decent initial salary
Cons
No salary increas, No time or budget for education, Very few true leaders, Cut throat work environment, Constant arbitrary resource actions
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Good for entry level
Business Analytic Consultant- SAP BI (Current Employee) –  halifax, NSJanuary 18, 2016
Minimal support from management. Flexible schedules, low salaries, expect a lot from you. Hard to find mentors. Bad culture to be part of. If you're an individual who likes to collect pay cheques and not care about anything else then IBM is best for you.
Pros
opportunities
Cons
no support from management. no innovative minds
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Great place to be ** IBM **
Incident Analyst/ Service Analyst (Former Employee) –  Markham, ONApril 2, 2016
IBM was a great place to work and learn. The exposure was immense. While I started off taking technical calls initiallyt, my job soon saw many more responsibilities.

I was handling escalations, access requests , updating Knowledge database, handling Change Management and Problem Management.

My peers and management team was very friendly, supportive and always encouraged me to take up new challenges.
Pros
Great team to be a part of
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Great opportunity for Job/Life balance. Flexible schedule to sometime accomodate long work hours.Impressive set of available technical skills.
Statistical Analyst (Current Employee) –  Bromont, QCJune 29, 2016
Working with a group of highly skilled technical people.

Liberty to manage your schedule, even if it does imply putting in long hours

Many occasions to develop useful and diverse skills (project management, technical knowledge/ support is easily available.)

Sometime project develop at a slow pace, but mostly due to ressources constraints.

Definitely the most enjoyable part of the job is to obtain technical results that yield concrete improvments
Pros
Open schedule
Cons
Long hours, rare salary adjustement
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IBM was a great place to work for until about a couple of years ago
SENIOR TECHNICAL SOLUTIONS MANAGER (Current Employee) –  Markham, ONAugust 22, 2016
IBM was a great organization to work for as I have learned a great deal over the 19 years I've worked there. It provided me with both job challenges and rewards until changes within upper management and their strategic goals and direction. Their strategic goals/direction resulted in organizational restructuring; hence layoffs spanning over a few years.

The job of a Technical Solutions Manager (TSM) can be challenging as it involves working on both RFS' for existing clients and "new logo" deals. New logo deals are considered potential new clients that are not currently part of IBM portfolio. We're competing with other vendors and bidding on the opportunities; hence working on aggressive timelines and cost is a major factor in winning the deal.

I've spent working on a solution at 3am with the IBM project executive scrubbing the cost case to a price point to win the deal.
Pros
Mobility - ability to work at home and any IBM mobility facility
Cons
Long hours when working on deals including weekends
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Strangled by Process and Controls
Systems Administrator (Current Employee) –  Calgary, ABJune 15, 2016
After years of layoffs and cutbacks we're down to staffing levels that cannot suffer more than one sick day. Stress levels are incredibly high. The expectation is always that your name is next on the layoff list, and has been so since well before the recent economic problems.
No cost of living raises. Adjusted for inflation I'm now paid several thousands of dollars a year less than when I was hired.
Basically this company should no longer be thought of as a leader, but rather as an entry level position.
Pros
Work from home! That's about it.
Cons
5 year old, 14" laptop. Culture of treating people as capital.
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Good Company
Senior Services Engineer (Former Employee) –  Dalian, ChinaApril 5, 2016
The company has very complex organization. It takes time to know all the processes and policies. Finally, it is a good company. The company provides good training for your career development. It also has many line of businesses to transfer to other job role.
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Best company in the world!
Series of Sales/Marketing/Management Roles (Former Employee) –  OntarioDecember 1, 2015
Best company, best training, greatest opportunities for advancement, amazing intelligent people, not really bosses but peers to work with and grow!
Pros
opportunities and different job every 1-2 years..promotions, benefits, remuneration
Cons
cant' really think of any..
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Productive , well managed
IT/Installation Technician (Current Employee) –  Toronto, ONOctober 17, 2015
Supportive management and fun to work at. Decent amount of politics and decent growth not as expected. Law job security and enough amount of benefits.
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Fun workplace
Bench Technician (Former Employee) –  Markham, ONDecember 26, 2015
IBM Canada is a great workplace to if we do not consider job security. Everyone have to be ahead of time in office. Management is very strict about quality of work. Hardest part of the job is co workers need to work in same pace. Co-workers are excellent at IBM.
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Mixed bag experience
Content Designer (Current Employee) –  Vancouver, BCMay 28, 2016
There are so many products and divisions, you have a fair bit of opportunity to try out different things. There are a lot of wonderful and talented people, but they're overworked and, frankly, exploited.
The relatively mediocre pay was compensated for by their flexible work policy, which was recently cancelled.
They have some interesting ideas in how they're going to revitalize the company, but they are not great at execution and too burdened by the pressure to cut costs... constantly.
Pros
lots of talent and products
Cons
slaves to the stock price
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Good Training and Career Advancement
Project Assistant (Former Employee) –  Markham, ONSeptember 19, 2015
Good Training and Career Advancement

Everyday is a day of learning new things and ideas and new process
- Management always support professional growth
- Co-workers sometimes hard to get along but the key is we always work as a team
-The hardest part of the job is when they don't recognized what you contributed but only see your mistake.
-The most enjoyable part of the job is when they give you the trust and confidence with your work with less supervision and the people around you is very supportive.
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Overall rating

4.0
Based on 11,946 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.5
Job Security/Advancement
3.6
Management
3.5
Culture
3.8