I worked at the Hyatt for 7 years and enjoyed my time there.
Front Desk Operator (Former Employee), Perth WA 6000 – October 8, 2013
Pros: free hyatt nights
Cons: graveyard shifts
My typical day would include the following: • Answering/transferring internal and external phone calls • Training new staff • Customer Service • Check in check out of guests and crew to the hotel • Entering and organising of rooms including flight crew rooms • General hotel administration • Database (Opera) management • Assisting with any queries • – more... Hotel reservations (Reserve database) My management and coworkers although constantly changing over the 7 years always made for a good work environment.
The hardest part of the job was working the "graveyard" or night shifts.
The most enjoyable part was meeting lovely people each and everyday. – less
Guest Services / Assistant Laundry Manager (Current Employee), San Antonio, TX – November 10, 2013
Management has taught me that upholding a Management role not only consist of a Hierarchy Title but comes with responsibilities that range over so many attributes that reflect leadership and building trust from your associates, completing tasks as a team to fulfill a company's goal and most importantly realizing that it is the workers that make you – more... a better leader and a better boss. – less
Working at the Hyatt was a great way for me to learn how to work in a more corporate environment
Banquet Server/Restaurant Supervisor (Former Employee), Lisle, IL – November 6, 2013
Pros: it was a good experience
Cons: extremely demanding hours
a typical day consisted of setting up and breaking down breakfast, lunches, dinners and snack breaks for guests attending weddings, seminars or convetions and as a restaurant supervisor I got to do a little more guest service reviews, profit improvement reports, menu up dates and/or modifications and event planning. The hardest part was how demanding – more... the hours were (at the time my children were much younger) – less
● Build and strengthen client relationships with hotel guests as their on-site contact for all meetings and events. ● Working in a 228,000 square feet of flexible function rooms and exhibit space ● Assist Sales and Catering managers to ensure all aspects of every contractual agreement are in line prior to client’s arrival. ● Working multiple events – more... at one time, with groups from 10-1,300 people daily. ● Organized Pre-con meetings, Daily Delight, signage; checking all meeting space, meal breaks, and assisting personal request. ● Build and strengthen client relationships with hotel guests as their on-site contact for all meetings and events at 5,000 sq. meeting space ● Provide exceptional assistance to meeting planners including coordinating activities outside of the hotel, personal shopping, arranging transportation, preparing presentations and assisting with organizing on-site meetings. ● Utilizing Daylight & Envision to create banquet menus, block meeting space and communicate to all departments. ● Assist Sales and Catering managers to ensure all aspects of every contractual agreement are in line prior to client’s arrival. ● Organize logistics and block space for all in-house departmental meetings, new hire orientation, departmental trainings, and special events Provided exceptional guest service to (14) meeting rooms, with 60,000 square feet. ● Wrote a 2012 Meeting Concierge Handbook for Hyatt Regency Bonaventure Conference Center &Spa. ● Ordered and organized Meeting Planners Kits with supplies. ● Enhanced the Event Phase, with at take away gift and thank you card from A.V., Banquets, Catering and Sales Team. ● Sent a daily recap email to all F&B team. – less
Housekeeper (Former Employee), New Orleans, LA – October 28, 2013
Pros: listening to music
Cons: short breaks
Working at the Hyatt I have learn that coming to work early is very important. I enjoy doing housekeeping because it keeps me very busy. Time goes by fast an before you know it, its time for me to go home. I got along with the co-workers and the managers. The hardest park about the job was picking up the beds but I got the work done on time.
Front Desk/ Communication agent (Current Employee), Washington, DC – October 28, 2013
Pros: free lunch
Cons: short breaks
My day at work is very typical like any other work place, gets very busy but very productive, management is ok, co-workers are great the hardest part of my job is not being able to give guests everything they request for and the best part is given the guest the best kind of service i can give to them.
Productive and exciting. All around joyful atmosphere.
Lead Gallery Host (Former Employee), Nashville, TN – October 26, 2013
Pros: good benefits
Cons: not enough room for advancement
Guest satisfaction was our main goal. Working for the Hyatt teaches both social and multiple professional skills. The Hyatt family is just that..(a family). Treating each guest as though they were guests in our own homes made the job not only enjoyable, but interesting.
Its a great place to work if you want to move arround the country.
HVAC Engineer (Current Employee), Bellevue, WA – October 25, 2013
Pros: free lunch
Cons: have to move for promotions
Typical day you will have your morning stand up meeting and assignment will be delegated. Then you would have you daily pm to take care unless and the normal break downs that occur (washing machine, combi ovens, air handlers and ext.).Management is good, they treated me well. My co-workers are hard working, understanding and a good group of guys. Hardest – more... part of the job is that your schedule will change weekly and you have to be very flexible. What I like about the job is that I get to work with a fun and helpful staff. – less