Pros: performing services, managerial experiences, retail sales
Cons: no break times
The co-op placement was a mandatory course within my program. Experiencing being an esthetician has helped me gain confidence in working with a diversity of people. Ranging from offering and performing services to working at the reception area gave me an idea of how it would be like to work in those field of areas. I really enjoyed getting to interact and driving retail sales as I got to share my experience of using my favorites products from Dermalogica with my clients. Working at the Humber Spa allowed me to build my clientele and meet all sorts of people that I will experience facing with if I were to work at an actual spa. A typical day at work would be performing services for clients, interacting with them, and selling products. The course also offered an experience of being a manager for the day. That experience gave me a quick learning and idea of what it would be like to be in charge and taking leadership. I also got to experience working at the front line where I got to practice using the Point of Sale system, picking up phone calls, booking appointments, etc. The hardest part of job at first was dealing with clients who would constantly come in late, but still having to complete the services on time. This taught me to compromise more by doing multiple things at once. For example, if I were to perform a facial, I would put the masque on my client and perform a massage at the same time rather than performing two things at a separate time, or using my time wisely by putting more time on targeting the client's concern and leaving less time with the less concerns. The most enjoyable part of the job was getting to see my clients leave with a happy smile/satisfaction. That showed me that I did a job well done and that would give me extra energy or a boost of confidence for my next service. I also really enjoyed the overall experience of the work environment, the people that I got to work with, and especially my clients.