Cons: everything but books
Working for bookstores is a personal passion of mine. But working for this company was demoralizing. I had a general manager who was letting other managers and supervisors get away with things that should have landed them on the unemployment line - if not in jail. I could not work for that company again if you paid me my weight in gold per hour. I had a regional manager who was awesome, but she was not my direct supervisor and was rarely around.
I started off with a staff of about 20 employees - which dwindled down to about 10 for two stores over a about two months. Pretty much all of us were aware of the happenings outside of our stores by the time we were at our smallest... and we wanted nothing to do with any of it. So, we kept to ourselves... ran our stores and did our jobs. But even then, the general manager would try to force me to loan out my employees (into the arms of these corrupt supervisors), or swap them with non English speaking employees from other stores - and a customer service based business requires the ability to communicate with the customer - so, I always said NO!!! In the other locations, customers asked very little - because it was mainly a self help set up. But they wanted what they wanted... and eventually, my staff of 10 became a staff of about 5.
By the time I departed, no employee in either of my stores was willing to do anything other than the bare minimum because all they could see was everything that those people who were in charge of overseeing all of the stores was letting slide. Nothing good or great was ever rewarded... and more energy was spent on covering up the corrupting factors than anything else. Being outspoken, as I was and am, was not something that they were thrilled about. But I will always stand on my morals - even if those around me will not.
I honestly have nothing positive to say about this company... and that saddens me, because as I said... a bookstore is my personal passion.