The shifts were good and the staff and management were great. Only thing I didn't like was working in the store alone for 8 hours, I liked when the stores were busy the best as it gave something to do.
You must work on their schedule even if you made plans let them know before the schedule was made. Lack of Management understanding problem employees face and rampant favoritism along with constant employee turn around. Would not recommend working here.
Some employee acknowledgment, benefits
long hours, treatment of young employees, random work schedule, favoritism, constant employee turn around
Sales Associate (Former Employee) – Edmonton, AB – 17 January 2017
This company cares nothing about their employees. We are on our feet all day with only one 1/2 hour break. We are not allowed to sit down anytime we are working. Management changes your shift continuously and tells you "It's needs of the business" when it occurs. They schedule you for a month in advance but it never works out. We are also told we are making good money at the airport...30 cents over minimum wage but its even less when you have to start paying for the mandatory health care. The company has no trust in any of its employees and has cameras everywhere...including the lunch room.
Sales Associate/Cashier (Current Employee) – Richmond, BC – 1 July 2016
Poor management. Extremely stressful for a supposed easy job. Many employees are leaving and because of it there is much more work for everyone else. Many of the management are not only intimidating but are extremely difficult to talk too and to get a hold off. At this point it would be easier to contact the dead.
overall no respect.
only one 30 minute unpaid break, long hours, no room for other jobs, have to have open availability
Associates (Current Employee) – Vancouver, BC – 8 March 2016
Not good to work there you will get crazy and pressure everyday doing this and that cheating people time No future only do more work don't try to apply at all Low paid only $10.45 per hour what is this rate
Sales Associate (Current Employee) – Toronto, ON – 4 September 2015
The management is great, very supportive and understanding when you have family issues. Don't take this job though if you want to be stimulated, it's so boring, like REALLY boring! You're never allowed to sit but you aren't allowed to stand behind the cash register on the cushion pad if there isn't a customer so you end up hurting at the end of the day. I think the hardest part though is getting to see all the people coming and going and going on vacation or going to school for some awesome career field and you're (might be) stuck working this horribly slow job. They should also pay more to make it better.
Also you get a 30 minute break after two hours and then only 1 15 minute break two hours after that
Good management, Benefits
Too slow, depressing, back aches, very under appreciated, horrible break schedule
Great work environment in YVR, horrible company to work for, unappreciated employees, unexperienced and unprofessional management.
Customer service / Cash Auditor (Current Employee) – Vancouver International Airport – 20 July 2015
The company was great at first, simple jobs. Job consisted of: Stocking shelves, greeting costumers, assisting in sales and cleaning store.
Once training is done you are assigned to a store, there are 2 types, speciality and news-stand. Speciality stores don't require more than one employee due to their not-so-busy nature.
On the other hand news-stand are extremely busy and require at least 2 employees at all times. of course that was not provided, employees are often left alone and not helped while in a busy airport, they are required to stock, sell, attend long line-ups of rushing costumer, clean, and order for the store. Don't get me wrong, its easy if there were 2 people but for one person to do is extremely exhausting, and at an extremely long period of time employees were forced to watch 2 stores at once while getting in trouble for not being in both at once.
Management is horrible, rude, unethical, immoral, and compassionate. several times general manager and supervisors would swear at employees whether to their face or behind their backs, make racial and discriminant remarks, act in an in-compassionate way towards unable or medical prevented employees. Show excessive favouritism towards some employees while denying others who are more worthy of such. they do not take advice and do not accept feedback from anyone under them. They do not appreciate or keep in mind the private lives of other employees and will not keep confidentiality whatsoever.
Hardest part of the job was watching 2 stores at once while assisting 5-15 costumers and attending to them betweenmore... both stores. As well as working in a news-stand alone with a huge line up and not being able to leave the counter to attend to stocking and cleaning which were a must.
Most enjoyable part of the job was meeting celebrities, politicians, and influential people.less
sales associate (Current Employee) – enfield – 2 July 2015
this company is very strict the management has next to no communication with the employees its not all bad the people as in the co-workers are like a big family also the job itself is easy good hours as well
Sales Associate (Current Employee) – halifax stanfield international airport – 18 February 2015
have to deal with my own cash , no supervisor unless needed for refunds or voids ,work on my own as if the store was mine , have to do stock which means ordering product for store then warehouse people deliver it ,magazine order and books ,keeping stock stocked and make sure its cleaned ,getting to meet all types of interesting people daily ,my co workers r great love working with them ,love to talk to people,i learned u have to treat people with same respect as u would want to get treated ,my job not hard ,management r great
get to meet people daily
when flights r cancelled people get upset but u deal