Pros: great coworkers
Cons: awful management, no training, under staffed, aggressive/bullying tactics used to enforce sales and ics
It doesn't really matter if you are great with customers, truly helpful and encourage customers to come back. You are only valued by the number of credit cards you can able to harass customers into opening.
There is no work life balance, requested days off are hardly ever giving by management even if other staff members are willing to cover them.
Availability is also hardly respected.
Expect to learn cash, products, policies and procedures on your own. There is NO training provided by management and there is not extra staffing when a new associate is hired to help them learn. Thrown into the shark tank on your own.
Need to call a manager for help with a difficult customer or complicated transaction? Good look getting a hold of one, and if you do, they probably can't help and will only suggest you ask another associate.
If you are a commissioned sales associate, you will be constantly scrutinized over your sales and because of this staff members fight over sales, making for a hostile work environment.
Only thing good about this place is that it forces you to rely on your other associates for help and you form amazing bonds.