Pros: good learning experience for sales and customer service, you get hbc points for selling instant credits
Cons: understaffed, managers aren't always helpful, some people will try to steal your sales, lousy shifts, management only cares about how much ics you sell
It's almost always busy so time goes by quickly, however, when I started out as a new employee, there was no guidance or much training, so you need to learn everything on your own. I gained a lot of experience from working in different departments and helping out different customers find what they're looking for, solve their issues, etc. I will say, like any sales job, you are expected to fulfill your target sales and selling instant credits. I usually didn't have an issue with this, but there were some slow days (and it didn't help when I was given measly 3 hour shifts) and some co-workers will try and steal your sales. Unfortunately, your sales will determine your shifts - if you don't fulfill or exceed, you might not receive much hours to work. For the most part, I got along with everyone and since I can multi-task and work quickly, helping multiple customers at once wasn't too much of an issue for me.