Cons: store culture
Perhaps things have improved at the Bay or Hudson's Bay since their attempt to rebrand themselves. During my time there, I never ever witnessed such low morale among ALL levels of employees. We saw many of out colleagues get the axe in order to "streamline" operations. This essentially meant that the remaining employees had to pick up the slack. The phrase "overworked and underpaid" were definitely the mantra for remaining staff such as myself. So many glaring health and safety violations it was almost impossible to keep track, officials were called in more than once by employees. Human Resources at the store level, an absolute joke if you tried to get information pertaining to anything of significant relevance. Measly discount, no overtime, but time owed. Evaluations from Managers were constructed in such a manner to keep employees at the lowest possible wage. Fearful and intimidating, thinly veiled threats from middle Management such as "you know, no one is irreplaceable" were commonly used to "motivate" various members of staff to sell more, push Instant Credits on customers, stay past their shift, change their vacation time etc. The saddest thing about my work experience is that I worked with some absolutely fantastic, genuinely, hard working people who never got the recognition or appreciation that they truly deserved. I really hope the company culture has changed, as that is no way to win loyalty from your staff, or customers.