Pros: wonderful people, good hours.
Cons: way too serious.
For me this was just a seasonal job, over the Christmas season. I was there for three months - the LONGEST three months of my entire life.
My boss was way too into her job. She would say to us all the time, "selling shoes isn't brain surgery" - meaning it's not hard, and anyone can do it. That may be true - but she would act like it WAS brain surgery - like every day was a life or death situation! We felt pressure constantly to keep numbers up, make everyone happy... which yes, those are important things, but we shouldn't have felt like someone would DIE if we didn't make their shoe-buying experience the best thing that's ever happened to them.
There was also a lot of pressure to look a certain way, act a certain way, and... god forbid you're a parent and you might occasionally want ONE day off to see your family - that's a big no-no!
When I "lost" my seasonal job that January, I wasn't crushed. I missed my family that I wasn't "allowed" to see!
It wasn't all bad though, that was three years ago, and I still have a couple of good friends from there. The team, aside from the manager, was an excellent group of people, and I even still occasionally stop in to say hello. Our regular customers were wonderful too. There were even people from other departments that I liked a lot - perhaps it was just my ladies footwear department experience that was horrid!
The hours were also excellent, usually. Being in the location we were in, the busy times were opposite of other malls - so we worked mostly during the weekdays, and not often on weekends or ever, really, in the evenings.