Pros: variety, busy, global thinking
I take an average of 19-25 calls per day, from customers inquiring and booking travel reservations worldwide.
I have learned extensive information on the many terms and conditions for a variety of airlines, car renatls, hotels and package companies.
I work with a supportive and positive team who are always ready to help when needed.
Most of my co-workers are quiet, but very friendly and supportive.
The hardest part of the job are exchanges on international bookings and the occasional difficult customer.
The most enjoyable part of the job is the variety.