Travel Agent (Current Employee), Winnipeg – June 14, 2012
Pros: variety, busy, global thinking
I take an average of 19-25 calls per day, from customers inquiring and booking travel reservations worldwide. I have learned extensive information on the many terms and conditions for a variety of airlines, car renatls, hotels and package companies. I work with a supportive and positive team who are always ready to help when needed. Most of my co-workers – more... are quiet, but very friendly and supportive. The hardest part of the job are exchanges on international bookings and the occasional difficult customer. The most enjoyable part of the job is the variety. – less
Travel Consultant (Former Employee), New York, NY – November 30, 2012
Pros: hotels would bring us lunch. going on familization trips to other cities
Booked domestic/international travel. Arranged - air,cars,hotels and rail. Their were 12 agents doing travel for Conde Nast Publications. The hardest part was having to help out on different accounts when someone was out sick or vacation. The most enjoyable to was going to different hotel functions.
Administrator/ Support Consultant-CSR (Former Employee), Shelton, CT – July 18, 2012
Pros: co-workers, training on the job, airfares, travel discount
Cons: no room for growth
I enjoy working with people who I speak with each and every day on the telephone. I try to make people smile and well, actually I don't seem to have to try very hard because I'm genuine, my feelings are genuine and I honestly get a sincere enjoyment out of doing what I do, so all of this comes very naturally. I've been told that clients can hear me – more... smiling through the phone. It's never a dull moment and I just never know who that next phone call will be. – less
Travel Counsellor (Former Employee), Vancouver, BC – March 16, 2012
Pros: free flight tickets, discounted hotel accom. and car rentals
Cons: have to do a lot of multi tasking...
I enjoyed and loved working with HRG. It was a place where you can work and play. All staff are helpful with one another as well as the management team. They are always available to answer any questions that involves my responsibility as a Travel counselor. Advancement is very open for any individuals who are willing to do so.