Guest Services Agent
Howard Johnson 3.72,261 reviews - Kitchener-Waterloo, ON

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Job Available : Immediately

Salary : $11/hour.

Job Description
We are looking for an enthusiastic team player with a min. 2-3 years customer service industry experience mainly in Front Desk, Switchboard, Reservations.

The successful candidate will have the following >

 Strong employee relation building skills and an ability to handle multiple projects in a fast paced environment,
 Performs switchboard duties, including use of multi-line phone system, walkie-talkies, and air-traffic radio,
 Recognizes, greets & provides exceptional and professional service to our guests and team members,
 Comfortable making responsible decisions and develops recommendations for effective problem solving,
 Ensures complete & accurate check in and check out of all guests,
 Answers all guest inquiries/questions and directing them to local attractions, activities, etc.
 Completes daily paperwork and balancing cash at the end of each shift & all other duties, as assigned.

Job Requirements:

 High school diploma or related diploma/certificate an asset.
 3 years guest service experience in a hospitality setting preferred.

Availability :
The successful candidate should be flexible with their schedule, able to work variable hours, shift work, days evenings, weekends and holidays as we are a 24/7 setting.

Applicants who do not already have legal permission to work in Canada will not be considered. We thank all applicants for considering a career with us; however, only those selected for an interview will be contacted

About this company
3.72,261 reviews
Wyndham Vacation Ownership (WVO) offers vacationers a (time) share of paradise. A top supplier and marketer of timeshare vacation properties...