Guest Service Agent - Part time leading Full time
Howard Johnson - Kitchener - Kitchener, ON

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Job Available


Job Description
We are looking for an enthusiastic team player with a min. 2-3 years experience mainly in Front Desk, Switchboard, Reservations. The successful candidate will have the following >

 strong employee relation buliding skills and an ability to handle multiple projects in a fast paced environment,
 Recognizes, greets & provides exceptional and professional service to our guests and team members,
 Comfortable making responsible decisions and develops recommendations for effective problem solving,
 Ensures complete & accurate check in and check out of all guests,
 Performs switchboard duties, including use of multi-line phone system, walkie-talkies, and air-traffic radio,
 Answers all guest inquiries/questions and directing them to local attractions, activities, etc.
 Completes daily paperwork and balancing cash at the end of each shift & all other duties, as assigned.

Job Requirements
 High school diploma.
 3 years guest service experience in a hospitality setting preferred.

The successful candidate should be flexible with their schedule, able to work variable hours, shift work, evenings, weekends and holidays.

Applicants who do not already have legal permission to work in Canada will not be considered. We thank all applicants for considering a career with us; however, only those selected for an interview will be contacted.