Under the supervision of the Catering Manager, the Banquet Concierge is responsible for supervising and executing the physical set up & tear down of event spaces and responsible for on-site client maintenance.
Ensure banquet rooms/foyer/mezzanine are neat and tidy at all time, showing autonomy, proactivity, and resourcefulness.
Ensure set up & tear down of meeting rooms are in accordance to the BEO, ensuring Hotel Le Germain banquet standards are adhered to.
Hotel liaison for on-site event contact & Charcut Banquet Team.
Validate all information with the client 72hres prior to the event.
Set up & tear down of audio/visual equipment, and ongoing communication with audiovisual supplier.
Ensure ongoing team communication, completing Daily Banquet Report and/or communicating at every shift change.
Handle and log all shipments for events.
Insure Banquet equipment is handled and/or stored properly at all time.
Maintain inventory of all banquet equipment and ensure the Catering Manager is aware of any needs related to it.
Ensure daily accuracy of iSignager system.
Responsible for all banquet Opera postings.
Ensure proper staffing levels based on event schedule.
Maintain a Purchase Order/Invoice log of all event related orders.
Assist Director of Sales and Catering Manager in weekly sales reports.
Other duties as assigned.
Experience in the hotel industry, specifically within Banquet Department an asset
Ability to work in a team environment
High energy and physically fit – must be able to lift and move banquet equipment with ease
Must demonstrate excellent customer service skills exemplifying courtesy, empathy and professionalism and neat appearance
Able to organize, plan ahead and manage workload
Excellent working knowledge of audio/visual equipment
Strong attention to detail
Self-starter who takes initiative
Fluent verbal and written English, second language, preferably French, an asset
Work Schedule :
Variable schedule days, evenings, and weekends
Possibility full-time work based on business volumes
Hourly salary as per agreement