Amazing staff, Difficult Boss
Follow-up Support Worker (Former Employee) – Edmonton, Ab – 4 June 2015
I can honestly say I've worked with the best staff I've ever met. No matter what department you find yourself in, there will always be an opportunity to serve the homeless population in ways that are greater than the job itself. Sometime something as simple as remembering someone's name can make a huge impact. Intake is 12 hour shifts 4 on 4 off, which can take a toll on your schedule, especially if you have family. Housing is your regular 9-5. It can be a tough environment and it takes an active and compassionate mind to keep from becoming hardened to the clientele, but persistence and honest love breaks through to people and you will see the results in changed lives.
There is, however, a power struggle in upper management that has left multiple staff members abandoned when in crisis or fired without just cause. It seems that running numbers through is the most important thing to them and the actual care and lasting success of both staff and clientele gets bypassed. Some of the people in management are fantastic, but unfortunately they're not the ones making all the decisions. This is the issue currently, and many people are pushing for a beneficial change. If you think you could be a solution, please apply! Turnover is high and there is a good chance you could find a placement.
Meals provided in some cases, Excellent personal growth opportunity, Great staff, Giving back to the community
Downtown, difficult environment, heartbreaking stories.