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Homewood Suites
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63 reviews

Homewood Suites Employer Reviews

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I enjoyed meeting new people every day and my co workers.
Guest Service Agent (Current Employee), Florence, KYApril 14, 2014
A typical Day at work consisted of Checking guests IN/OUT of hotel room. Resolving any guest issues the guest may have. Stocking gift shop and making sure the guests have everything they need. Coordinating Shuttle to and from the airport to pick up guests. I also Answer any telephone calls that come to the front desk.
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enjoyed meeting with new customers everyday
customer service manager (Former Employee), Richmond, VAMarch 25, 2014
Pros: excellent money
Cons: managment wasnt organized properly
i scheduled appoinments and went to customer house to get contract signed.
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work
Houseman (Former Employee), Jacksonville, FLMarch 25, 2014
A typical day at work started with a morning meeting to inform each department of the specific needs for the day. As the day went on you performed each task assigned to you that day as well as your regularly assigned duties. My coworkers made it where you enjoyed coming to work because whether you had anything going on in your personal or not when you – more... got to the workplace you left it at the door. – less
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Friendly yet not able to be your best due to lack of personel
Guest Services Representative (Former Employee), Fort Worth, TXMarch 22, 2014
Cons: front desk is not allowed to take lunches or breaks.
It is a place with the lacking of staff. This makes working difficult at times as you are doing more than one job at a time. It does not give one the ability to be their best when it comes to customer service. The hardest thing to do is watch the desk and be houseperson at the same time. It always leave one guest upset. Resulting your performance as – more... rude, impatient and unreliable. – less
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Nice place to work if your a people person
Night Auditor (Former Employee), Mobile, ALMarch 21, 2014
I worked over night which I loved the job was very easy an manageable. And the guest are so sweet.
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Over worked and under paid.
Front Office Manager (Former Employee), Williamsburg, VAMarch 2, 2014
Cons: over worked & under appreciated.
Management hard to work for with no appreciation of your efforts.
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Nice place to work
Room inspector (Former Employee), Philadelphia, PAFebruary 13, 2014
Pros: great staff
Cons: short break
Lovely and modern the staff and coworkers are all hard working and everyone worked well together as a team...
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what i learned about my job
Housekeeper/room inspector (Former Employee), Moorestown, NJFebruary 11, 2014
Pros: when i first started they gave free lunch then they stop
Cons: our lunch break was a half hour like some jobs have
homewood suites was a nice place to work at i really wished i could have broung it with me down here in the south because i still want to work for them i really did love that job
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Customers were very pleasant
Night Auditor (Former Employee), Phoenix, AZFebruary 11, 2014
Pros: got to eat breakfast
Cons: hours
Arrive at 11;00 P.M TO 7:00 A.M. It was enjoyable and I learned a lot. You had to take tests a lot. Management was great! Always there to help out. The hardest part of the job was the hours,
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good management.
Shuttle Bus Driver/Overnight Security (Former Employee), Orlando, FLFebruary 10, 2014
Pros: great tips
Cons: very few hours
Awesome job. Had the opportunity to meet people from all over the world and had fun doing it. My boss was great to work with and had an up-tempo attitude at all times.
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fun workplace
Chief Engineer (Current Employee), Columbus, OHFebruary 8, 2014
good customer service daily,work well with co-workers,provide fast service,maintain a property such as a hotel,keep all common areas clean
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Not very professional.
Breakfast Hostess (Former Employee), Mobile, ALJanuary 25, 2014
There are no benefits and the management staff are very hesitant to let anybody advance to other departments.
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Productive workplace
Executive Housekeeper (Current Employee), Columbia, SCJanuary 13, 2014
Pros: good working enviorment, meeting different people from different places
Cons: healthcare benefits not so good, management could be better
Typical day at work consists of getting paperwork ready for housekeepers to thouroughly clean the rooms assigned to them in timely manner. What i've learned with this job is customer satisfaction and to make sure our guest are comfortable and satisfied with their rooms, if there is a situation we resolve it right at that moment. I can honestly say there – more... really isn't a bad part to my job except for when we have guest that you just can't make happy no matter how above and beyond we go. The most enjoyable part of my job is my housekeeping staff. We work off of each other very well, my staff is the true definition of "TEAM WORK" I couldn't ask for a better housekeeping staff, because of them we have won numerous best housekeeping of the year awards. – less
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Great place to learn and advance
Guest Service Manager (Former Employee), Newtown, PADecember 18, 2013
I started with the company in helping them open the brand new Homewood Suites in Newtown. I started as a guest service agent and within a few months was promoted to Front office supervisor and then promoted again to Front Office manager. My general manager was a hard work and taught me a lot of new things that I will always be able to use in my work – more... and in my everyday life. My co-workers all worked well together and we got the job done. I enjoyed working my way up to management level and helping those that worked for me get to that next level. I also enjoyed interacting with all the guest staying at the hotel. Homewood suites is a long term hotel so you get to know people as they are there for longer periods of time so its nice to be able to treat our guests like family. "Welcome Home" – less
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it was a good place to work
Landscaping Worker (Former Employee), Malvern, PADecember 16, 2013
Pros: free lunch
Cons: n/a
i enjoyed working in that environment.
the staff was helpful.
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Great work place
Housekeeper (Former Employee), Lafayette, INDecember 9, 2013
Pros: free breakfast
Worked independently at your own pace. but was fast paced for me.
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Very pleasant
Night Auditor (Current Employee), Lawton, OKNovember 27, 2013
Pros: loved night hours
Cons: no breaks, building was not properly secured
A night of work consist of walking the hotel grounds then daily task of paperwork. From there house keeping duties as of cleaning folding towels and placing them in their correct location.I learned all the software and more excellent ways of providing service to customers. The hardest part of the job must be the trash and breakfast bar ( being all machines – more... are set up by night audit ex. cereal, coffee, toaster ..) – less
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Beautiful atmosphere - feels like home away from home
Front Desk Agent (Current Employee), Beaumont, TXNovember 16, 2013
The staff at Homewood Suties from the GM to Housekeeping to the Food & Beverage Department are like one big family. The hotel runs very smoothly because everyone communicates and pitch in.
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positive place to work
Guest Service Agent (Former Employee), Lewisville, TXNovember 11, 2013
Pros: uniforms
loved working at this company! The employees were all easy to get along with and management seemed genuinely concerned about employees well being
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work
Front Desk Supervisor/Representative (Former Employee), jacksonville flOctober 18, 2013
I enjoyed working there and I even got two of my friends to work there who stayed for 9 yrs

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