Great colleagues and work environment.
Pros: fully stocked break room a "zen" room great benefits and compensation.
Cons: start up company, lack of security, very lenient management, constant major changes.
A typical work day at Homejoy for myself would consist of coaching representatives, writing reports, taking phone calls, sending formal emails, taking sales calls, and listening in on other representatives phone calls while providing feedback to better their work performance. I learned a lot about displaying empathy towards the clients, selling product, professionalism, and email etiquette. All of my co-workers were great and so much fun to work with. Management was very friendly but not always available. The work atmosphere would sometimes almost feel too relaxed and there for did cause some issues like tardiness, frequent absences, and reps taking multiple breaks. The most enjoyable part of my job was being able to interact with the clients and making them happy!