Great staff and flexible scheduling, but poor hours and difficult learning curve.
Store Associate (Current Employee) – Calgary, AB – 31 August 2012
The management and staff are great. HBC Home Outfitters offers flexible hours and the work isn't very stressful at all. However, there is little to no room for advancement or even salary raises, and hours can be really bad (9-15). They never hire full-time staff, only part-time. While managers are friendly and supportive, often times each manager will have their own ways of running things and some of their methods may contradict what other managers may have told you to do, causing misdirection. Unlike other stores that have store credit cards, HBC wants associates to do everything they possibly can to try and get as many customers to use their HBC credit cards, or, if they don't have one, to apply for one. This procedure, while not difficult, can be tedious and annoying; it results in transactions taking much longer than they should, and can often times annoy the customers as they get bombarded with several questions. Their rewards and credit card systems, in addition to using very old cash registers, makes learning to use a lot of their equipment a long process.
great staff, work isn't too stressful, flexible scheduling
won't hire full-time, hours are poor, no room for advancement