Cashier/Sales Associate (Current Employee) – 20 Lebovic Ave. Toronto, ON – 10 May 2017
As an aspiring actor, holding down a job can be extremely difficult, especially when I have to drop a shift on short notice to go to an audition. Home Outfitters has been more than accommodating when it comes to changing my work schedule to fit my casting calls and shooting days.
Friendly, encouraging, and understanding managers. Good co-workers. Overall positive environment.
Short breaks. Working long hours through holiday and summer seasons. Complicated cashier procedures.
Shipper/Receiver (Former Employee) – Thunder Bay, ON – 9 May 2017
I enjoyed working at home outfitters. I had a job that I enjoyed and I worked only mornings. They did change the structure and procedure of unloading trucks so my job changed. It was hard on me to work with that.
Sales Associate (Current Employee) – Burlington, ON – 25 April 2017
Home Outfitters is a well-known brand in Ontario, and their products and customer service live up to a respectable review. While some of their prices might be higher than you'd find at a Walmart, you can't beat the quality or the variety of selection.
Offering SodaStream CO2 canister exchanges, impressively knowledgeable staff, and a desire to see the customer drive away satisfied with their purchase, it is one of the better places to work.
Quick and efficient staff, high quality items, great selection and stock of items
Pricy, few staff on floor, scheduling conflicts happen a lot
Cashier/Sales Associate (Former Employee) – Mississauga, ON – 4 April 2017
Home Outfitters offered great experience but in a poor way. There was barely any training, they clearly believed in throwing you in and hoping you understand what you're doing. When you're told to do something and you do it just as you were told you're told it's done wrong. This is all from the management for the most part, I've had great experiences with the other associates, they were nothing but kind to me. It also seems clear that cooperate doesn't care about the retail side of the company.
Experience in every department
Not too much respect, poor delegation from management
Inventory Staff (Former Employee) – Hamilton, ON – 2 April 2017
Few days on inventory included basic training of how to use the inventory scanners and how the whole process would be run. Breaks where taken every few hours to rest. Teamwork was a must with this job.
Department lead (Former Employee) – Ottawa, ON – 10 February 2017
Very little job satisfaction, there was little support within the organization for the team. I liked the people I worked with, thats all. Always felt overworked and the store location was poorly maintained. I would never tell someone to apply to this chain, ever.
It is a good place just because our manager tries her best to make it so
Sales Associate (Current Employee) – Calgary, AB – 3 February 2017
In our store, the manager strives to build a friendly, relaxed and fun team and we get along really well. Problem is, hours are terrible, some people have been cut off from 38 hours a week to 14 hours and that is a problem. Also, employee appreciation is almost non-existent, there is barely any incentives and sometimes it is hard to feel appreciated.
Also, seems like head office needs to make some better decisions as some products are overflowing the shelves and overstock areas whereas others are out of stock for months and those are the ones the customers want the most.
The manager makes everyone feel liked and the team is friendly and gets alon
Hours are very uncertain, one month you can work full hours and then without notice, they cut them all off
Home Associate (Current Employee) – London, ON – 10 January 2017
Home Outfitters is an amazing store to work at and buy from. It involves getting credit sign ups and total guard protection for appliances. Putting away stock and cleaning up shelves. Helping customers find what items suit them best for purchase. I find having limited staff makes it hard to really give good customer service as it provides longer waits for check out, or for even helping find customers find what they need. Most of the time staff on the floor is busy and with only one person to each side, majority of the time there is no help available to the customer.
Home Associate (Former Employee) – Edmonton, AB – 29 December 2016
The staff is undergoing a full turnover. They can't keep their managers on payroll as upper management makes life difficult to run a store sufficiently. The economy is bad and available hours are skeleton low. Be expected to know all departments including cash training and be worked to the bone with no staff support. (Not sufficent hours to have backup) Micromanaging is becomming worse, be careful not to sneeze without permission. Be prepared to stand all day and count yourself lucky if you get one half hour break in 8 hours. Entry level pay is min wage, if you have collage you might get an extra 20 cents. If ur looking at department level or above be sure to insist on good pay or risk as low as 33k a year. (Which is not worth all the hassle). You need the company credit card if you want any kind of staff discount. And as a floor sales associate you are expected to push the card hard and if you are not meeting targets expect at least a talking to. So, if you can handle working hard doing everything and afford little hours on low pay, then this is the place for you. One pro, staff are friendly and easy to work with.
Co-workers are good to work with
Expectations too high for number of hrs available to the store.
Good environment with all good looking and beautiful things around which are needed to make your home look beautuful and confortable.
Cashier (Former Employee) – Ottawa, ON – 24 December 2016
Loved interacting with people and had a chance to see all the beautiful things for a beautiful and comfy home. Best quality gadgets for kitchen, comfort and the best quality beddings and so many other essentials required for a home. a very encouraging and understanding manager.