Floor Associate (Current Employee), London, ON – June 25, 2014
A typical day at work is very busy. There is always things that need to be done around the store whether it be price changes, planograms, inventory preparation, or receiving and stocking the truck shipment. From this job I have learned so much about working in retail, and so much about myself. The management team is wonderful and are always there to – more... help when you need it. My fellow co-workers are the best part of the job. I have made so many great friends from this job. The hardest part of the job is working in the receiving area in no air conditioning, but the most enjoyable part of the job is the atmosphere. Everyone is so positive even when its a bad day. – less
Main floor sales associate (Former Employee), Calgary, AB – June 10, 2014
Working at Home Outfitters was a great job. Every employee was helpful and always enjoyed helping out customers. My position was different every day and varied. I loved being able to help out the cashiers, sales associates, and office administrator. Was able to get involved and lift heavy material/appliances. Very friendly and joyful environment.
Cashier (Former Employee), Maple, Ontario – May 3, 2014
Pros: calm environment, friendly associates
Cons: not many benefits, unprofessional management
A typical day at work would be spending the day at the cashier & recovering an area near the cash. I learned a lot when it came to customer service, and sales. The management was very unprofessional and did little to support their employees. The hardest part of the job was the fact that there were not many associates working at one time, especially – more... on busy days. The most enjoyable part of the job was getting to know & helping out the different customers & be ing able to provide them with the service they needed. – less
Productive and like to get along with everyone at the workplace
Cashier/ Customers Service Representative (Current Employee), Calgary, AB – April 22, 2014
Pros: good people
Cons: no hours
my typical day at work is I work on cash all day (retail stuff) then I ;earn that the customer is always right and that management is not for me. my coworker are fun but we dont all get along like any work place. I enjoy the little things when someone makes me laugh or a stranger gives me advice.
Cashier/Customer Service (Current Employee), Barrie, ON – January 23, 2014
Pros: great staff
Cons: not enough hours.
It is honestly a very hard job dealing with customers all day. You never know if you are going to get a pleasant or nasty one. Either way you just have to keep smiling. Even if you are not the reason they are angry, you have to do all you can to make sure thy have a great experience and hope that all you did was good enough for them to come back.
Cashier and Customer Service (Former Employee), Kelowna, BC – November 1, 2013
Pros: lots of breaks
Cons: no hours
Did daily balancing, helped customers find what they needed. I enjoyed the people that I worked with, but did not enjoy standing at the till all day long. It gets boring. Management was always fair. But would over rule the store policies when all the cashiers would say no to certain returns (example, over the return date by a long time)
Cashier (Former Employee), Upper Wentworth – August 14, 2013
I would do help with customer returns, help clients apply for credit cards and ring their items through. It was a great atmosphere. My co-workers were great to work with the customers were great. I loved the management.
ware house (Former Employee), Guelph, ON – July 1, 2013
Pros: worked alone a lot
Cons: was not given a lot of shifts as it was par time.
typical day at work involved unloading trucks that brought in stock. Sorting this stock to be put on the floor in the proper place. As well as stocking shelves and making displays to go with the changing seasons.
Friendly environment, great co-workers, flexible work hours.
Cashier (Former Employee), Oshawa, ON – June 17, 2013
Pros: friendly work environment
Cons: difficult customers
I worked as a cashier, so a typical day at work I would greet guests and cash out the products they wanted to buy. I would also let the guest know of our new promotions (example; savings from signing up with the HBC credit card or HBC MasterCard). I learned a great deal on the retail aspect and how to properly sell items to our guests in-store. I worked – more... with fantastic people who are always willing to help out each other whenever one is in need. Overall, the hardest part of the job was getting HBC credit card sign ups because 30% of our guests would say they have "too many credit cards" which makes complete sense. Although I did have a lot of fun greeting new and regular customers and being able to relate to them and their shopping choices. I loved seeing what items they brought to the counter because I would always comment on them such as saying "this is so pretty" or "it will look great in that room". Working at Home Outfitters made it very easy to keep me smiling and making customers feel welcome in our store,. – less
Sales Associate (Former Employee), Whitby, ON – April 23, 2013
Pros: friendly coworkers, occasional pot-luck lunches, management who did care for their employees
Cons: varying amount of hours depending on the season, often monotonous work, basic retails cons
For the most part Home Outfitters was a standard retail position, with all the good and bad one can expect from retail. Often the work involved was boring such as signing, price fixes, or re-shelving product but sometimes something new came up that broke the normal daily grind. The most enjoyable aspect of the position was constantly dealing with the – more... public, believe it or not. Many customers at the store were courteous and polite and always appreciative of any help you could provide.
The fact that you could tell the management at this particular store largely did care about their employees did help a great deal. The work environment was often very fun. Occasionally someone would organize a pot-luck for lunch and you could sample various recipes you may not have otherwise. The co-workers at the location were always extremely friendly and willing to go the extra little bit to help out if you needed it.
One difficult aspect of the job was simply that work was monotonous and could get stale quickly, however it is retail and you can't expect thought-provoking work in these environments. The best aspect was easily the people you work with, they were considerate and friendly and often made work enjoyable despite the monotony. – less
Shipper/Receiver (Former Employee), Winnipeg, MB – March 22, 2013
Pros: excellent hours
Cons: few hours part time.
Routine day unloading trailers, unpacking incoming boxes, sending out mdse. to other stores. Management, all women and one guy. (me). Have to watch your own back. co-workers all work together as a team. Great!! Hardest part is to keep everybody happy. The working environment was the most enjoyable part of the job.
Customer Service Associate (Current Employee), Metrotown, BC – March 5, 2013
All of the staff are welcoming and it soon becomes like one big family with Home Outfitters.
Although, the hours are kind of lacking due to pay cuts and sometimes you get a great group of Managers, and then sometimes you don't. The ones that are great are the ones who make you feel incredibly valued within that family, while the other ones tend to – more... belittle your efforts and abuse your availability. I like to think there are more great Managers than there are not so great ones.
Due to the pay cuts made, salary is also not the greatest. When hours are good the pays good, when the hours aren't there to give out, it makes it really tough to support yourself and pay monthly bills. Even at minimum wage being $10.25 if the hours are really bad it just doesn't fund the everyday costs.
I would say that it is a generally great working environment, but I wouldn't classify it as a lifetime job. Yet for those who do, they seem to be happy enough with it. – less