Self-sufficient work life which allows for close bonds to be established with clients
Caregiver (Current Employee), Toronto, ON – November 18, 2013
Pros: develop close bonds to clients.
Cons: do not get paid by the hour for a 24hr shift or for overnight shifts (fixed rate).
One-on-one compassionate care to an older adult living at home. Working with individuals who have dementia provides the opportunity for the caregiver to develop strong interpersonal skills such as empathy, patience, creativity in patient care, validation of patient's feelings, and communication with family members. A caregiver's journal is present in – more... every client's home which is required for the caregiver to document the client's health status, and any pertinent information. Depending on the client's health needs, there may be more than one caregiver working with a client, in which case communication between co-workers is needed. This is done through the caregiver's journal, when caregiver's meet at the beginning/end of their shift, or through the agency's office. – less
Home Helper (Former Employee), Woodstock, ON – November 12, 2013
Cons: not enough hours at times
In home care communication is required. When you call and need to explain, you should be able to talk to one person and get it sorted out not go through 3 people in the office. The teamwork with someone with 24hr care was amazing. Most are not PSW's like I because it's non medical it's not important to have. Being able to help my client transition back – more... into being home from hospital, getting to know them on a more personal level. – less
Registered Practical Nurse (Former Employee), toronto – March 11, 2013
Pros: long hours therefore you make more money, and i get to utilize all my skills
Cons: when the hours get cut
I would normally wake up at 6 am and make my way to work. Once I get there i would first do my round of the floor and make sure all the resident are okay and alive. I would also check the charts to see if there is any information, or change in the patient's status or if there was an incident. Then I will begin to prepare the morning medications. While – more... the patient's are having breakfast or making there way down to breakfast I will start administering the medications to about 25-30 residents. After the medications have been administered i will begin to document and start preparing the afternoon medications and continue with assessments and documentations. – less
Caregiver (Current Employee), Winnipeg, MB – February 11, 2013
Pros: free trips
Cons: regular time
Its a very nice and good experience for me to work and working at my current company.The management is also very nice and very kind and also my co - workers. Though the hardest past is when you care for one client for a long time and he/she lost ( passed away) is so sad and you have to start all over again to a new and different clients again. The most – more... enjoyable part of the job is when you go and accompany you clients to different places all over Winnipeg from the mall to museums,etc. – less
Caregiver (Former Employee), Calgary, AB – May 16, 2012
Pros: fun things with seniors
Cons: hours vary, some days you work 12 hours, other days, only 3
I liked this job, but I found that I seemed to always be on call which I wasn't aware of. I would get calls at 7 asking me to be at work by 8. You can say no to jobs, but if you say no too many times they stop calling you. Also, I was having to drive over an hour to some of my shifts that were only 3 hours long so I felt that I was spending more on – more... gas than I was getting paid. The most enjoyable part of the job was getting to know the seniors I worked with and doing things with them. – less
Caregiver (Current Employee), Kenosha, WI – February 26, 2014
Cons: sometimes the client cancels
This company is amazing, the clients they work with are amazing and very kind.
The elderly always have amazing stories to share, and they make sure you feel like you are part of the family. It is a easy job to do sometimes the job that your required to do is just be their companion hear them out and make them feel good about their selves.
Loved the patients -- only reason I stayed with agency as long as I did
Caregiver (Former Employee), Pensacola, FL – February 21, 2014
Pros: the sweet elderly patients
Cons: the office staff, the wages per hour, the workload (either not enough hrs or too much to handle)
I loved the patients I cared for but the office staff is disrespectful and unorganized. We were expected to work ourselves to death with minimal compensation regarding wages. The office staff either gave you too much workload and expected you to never take time off or they didn't have enough hours/shifts and the workload was barely enough to keep going. – more... No one in the office is 'on the same page' with one another -- another words, no one knows what the other is doing. The office staff will 'double book' a shift because they don't bother to look to see if the shift has already been staffed when its assigned to another caregiver. That's not fair to the patient or the caregiver. I would not work for this agency again and actually regret ever working for the agency in the first place. I could have done much better elsewhere. – less
READ THIS before applying in the UK. Disgusting company.
caregiver (Former Employee), United Kingdom – February 20, 2014
Cons: a lot
Its extremely easy to get a job with this company. I had no care background what so ever but im a nice, caring person so they took me on. The training was for several days and it was intense. You will need to give 6 personal references, and 3 professional ones.
The problem I had was with the management. I had several issues while working with home – more... instead...
1. when i had my first wage slip the amount i was paid per hour was min wage, in the interview i was told it was £7.75. And i was also told that the mileage cost per mile was 0.41p, my wage slip showed 0.20p per mile. The amount they paid me wasnt the true to the mileage i had put on my time sheet for a start, and secondly it wasnt enough for what i had spend in fuel costs. Baring in mind that my car is modern and is only 1.4 so fuel economy is very good, but i was still short on the mileage cost they paid me by about £50.
2. I had one client who was verbally abusive to me from the start, i had a few calls and complained and said to management that I did not want to see this client (according to their 'golden rules' YOU have a RIGHT to not see a client your do not wish too), their answer to that was basically 'no, you will see this client and you have no say in this', this was extremely stressful and made me extremely anxious as they kept giving all their calls to me...my guess is that i was the only person left to say no to this client out of all the other caregivers.
3. Positions are part time, but felt like i was working 60+ hours due to all the traveling, i was working every day of the week, in and out, in and out in and out, i did not have any time in between to arrive personal life stuff as I would need to allow 40 mins travel time to most clients, they had many closer clients to me and i kept making a point to say that the traveling time that you DONT GET PAID FOR (other that 0.20p per mile fuel) was too much and could i possibly get more that are closer, nothing was done about this and so my miles per week were 350-450 miles, most weks my hours traveled were more than my actual call hours. Rotas are different every week which means you cant really plan anything in advance and they are constantly calling you at all hours of the day and night to get you to take on other peoples shifts. And they also try to sneak in more hours on your rota, which is ok if you want the extra ones, but bare in mind that youll be contracted for just 20.
Also think carefully about your 'availability' times, if you put from before 8am to 10pm, be aware that they WILL take advantage of that and give you 6/7am calls and then throughout the day until 12 midnight, to then expect you to then do the same day in and day out.
4. The management at the office i worked for were the most unprofessional people i have ever met. None of them had people skills or HR skills what so ever. When I quit the job after a very short time, I went to exit interview and was told i must work 4 weeks notice, which i was in no way going to do after the experience i had had with them, In the exit interview i was looked over on a table by one of the managers who quite literally shouted, swore and talked over me like i was some kind of criminal, They threatened that they woulr 'make sure i would never work in care ever again' and 'not pay me the several weeks pay still outstanding'. for a few days between handing my notice in and this exit interview i was harassed with emails, calls and voicemail notifications all day and night to the point where i had to turn off my phone.
5. When training they do a lot of how-to-lift correctly etc, and say that when visiting peoples homes that their home is assessed to make sure you dont need to be bending over to reach things, this was never the case, i was in agony with back pain after every day because i was reaching over beds to change people, pushing extremely heavy wheelchairs, reaching over units to open curtains/blinds/windows, reaching high shelves for items for clients, and some i even had to sit on the floor to cloth people as their was not proper seating or enough area.
This company will always be quids in for themselves and over work their employees, when they offer no training (like they say they do) or job benefits what so ever, and minimum wage, then short-change you for fuel costs, management dont want to help with any issues what so ever. They just dont plain care. Absolutely disgusting company.
The only good points i found to working for this particular office were the clients, I loved visiting the clients and got on extremely well with them, but when you take into account that all the work youre doing for min wage and then paying for half the petrol yourself, it quickly makes you see that its not a long term option. – less
Home Health Aide (Former Employee), Indianapolis, IN – February 19, 2014
Pros: working with such good clients
Cons: long hrs, loss of clients
I arrived at work, assisted client with dailly needs, and provided conversation and light house keeping. I was very blessed to have worked in this enviroment. that staff at Home Instead was very professional and helpful and training was provided if you were intersed in increasing your knowledge.
Caregiver (Current Employee), Indianapolis, IN – February 19, 2014
Pros: helping the clients and their families
Cons: no downtime and constantly being harassed on your day off
I have worked for HISC for about 8 months now. Other then the 3 hrs of orientation and a couple of books they give you to read I have no training what so ever. I was thrown in feet first within a day orientation with someone who was completley bed bound. My phone is constantly going off either them calling or texting me over and over on my only day – more... off wanting me to cover shifts. If you don't have a family or a life of any kind then this is the place for you. I have no down time and hate even checking my phone anymore, for the fear they have texted or called me once again. I love my clients, and I love helping them be able to stay in their own homes. But I need down time to unwind and relax. I am very close to burn out right now. We do not get any overtime, sick days, or personal/ vacation time. There are NO benefits either. – less
Caregiver (Current Employee), Albany, NY – February 11, 2014
Pros: relaxing, make own dinner, kci, break when i decide
Cons: lackof sleep, kci, temp job
overnight shift so therefore I am getting my client into his pijamas and im putting him to bed listening throughout the night for him to get up because he gets up about 10 to 1 times a night jus going to the bathroom he is unsteady with Alzheimer's. I make him breakfast in the mourning and that's about it. KCI kinetic concepts incorporated is a wound – more... care center that I would be there by 9am check for mail receive and return ups and fed ex I would clean the wound vacs in a quality control process restore the vacs replace all damaged items connected to the vac. receive and return phone calls take garbage out at the end of the day – less