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Home Instead Senior Care
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211 reviews

Home Instead Senior Care Employer Reviews

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Salary/Benefits
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A typical Day as a Nurse
Registered Practical Nurse (Former Employee), toronto – March 11, 2013
Pros: long hours therefore you make more money, and i get to utilize all my skills
Cons: when the hours get cut
I would normally wake up at 6 am and make my way to work. Once I get there i would first do my round of the floor and make sure all the resident are okay and alive. I would also check the charts to see if there is any information, or change in the patient's status or if there was an incident. Then I will begin to prepare the morning medications. While – more... the patient's are having breakfast or making there way down to breakfast I will start administering the medications to about 25-30 residents. After the medications have been administered i will begin to document and start preparing the afternoon medications and continue with assessments and documentations. – less
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Good Manangement and very nice employers.
Caregiver (Current Employee), Winnipeg, MB – February 11, 2013
Pros: free trips
Cons: regular time
Its a very nice and good experience for me to work and working at my current company.The management is also very nice and very kind and also my co - workers. Though the hardest past is when you care for one client for a long time and he/she lost ( passed away) is so sad and you have to start all over again to a new and different clients again. The most – more... enjoyable part of the job is when you go and accompany you clients to different places all over Winnipeg from the mall to museums,etc. – less
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Good job if you are flexible with time
Caregiver (Former Employee), Calgary, AB – May 16, 2012
Pros: fun things with seniors
Cons: hours vary, some days you work 12 hours, other days, only 3
I liked this job, but I found that I seemed to always be on call which I wasn't aware of. I would get calls at 7 asking me to be at work by 8. You can say no to jobs, but if you say no too many times they stop calling you. Also, I was having to drive over an hour to some of my shifts that were only 3 hours long so I felt that I was spending more on – more... gas than I was getting paid. The most enjoyable part of the job was getting to know the seniors I worked with and doing things with them. – less
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Great in home care company
Caregiver (Former Employee), Tucson, AZ – May 17, 2013
Pros: steady work
Cons: on call a lot
Great company to work for. Went into peoples homes and helped them. I had the same patient the whole time it was nice.
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fun if you love working with the elderly
Companion (Current Employee), Culpeper, VA – May 16, 2013
great job, love caring for the elderly. i love that you can change your hours.
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I enjoyed working for this company we had christmas parties
Caregiver (Former Employee), Tigard, OR – May 15, 2013
Pros: i enjoyed the parties for christmas
Cons: i don't have any cons about this company, i loved working for this company.
I enjoyed working for this company very much I have no complaints one bit. I had an awesome manager/ super clients to care for with in 2 months i received employee of the month so I suppose this shows they liked my work as much I enjoyed them as my employer. I only left the job as they know because I was 1050 miles away from all of my family .
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This is an aweful company to work for. I worked for them im alabama
careiver (Former Employee), alabama – May 15, 2013
Pros: taking care of seniors
Cons: no raises, no benefits, no open line of commincation with those in office. poor management.. they don't care about careivers, only money
I worked with them for nearly 5 years. I was making the same wages when I started that I made when I left.

They say they are non medical. That is how they get out of paying overtime. But caregivers do give clients their medication. You cant give reminders to stroke patients, altzheimers, dementia and hospice clients. We where administering their meds. – more... An some clients we are required to set up pill boxes.

My case manager always said one thing and did another. So much that I Started emailing so that I could have proof of her fibs. The case managers are never wrong. Blame it on caregivers. They will ask you to do things that We are not to do. An then when ask about it they will lie to cover their back side.

I love taking care of seniors. an am still doing it. Just not with this company.

But this comany does not appreciate their caregivers. We are the back bone of the company. With out ustaking care of clients they would not have jobs.

I have never worked any where this horrible. Beware of Home Instead Senior Care they sugar coat a lemon. But if you study long enough you will get that sour taste in your mouth. – less
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Great Place to work
Home Health Aide (Former Employee), Lexington, KY – May 9, 2013
Friendly staff, flexiable schedule, and great pay. Learned a lot thru the training provided.
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Would not refer anyone to this company
In-Home Caregiver (Former Employee), Ocean Springs, MS – May 8, 2013
Pros: there really isn't anything positive about working here
Cons: bad pay, poor management, inattentive to patient/employee needs
The managers put money above patient care/employee needs. They don't really work around school or family schedules. They aren't very attentive to patient needs and are very poor with patient information. They treat their employees horribly and the pay is way less than what it should be for the amount of work and number of hours they work you. The pay – more... is $7.25/hr unless you work a full 24hr shift, then it's only $5.20/hr. Very bad company with even worse values and ethics. – less
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Does not pay a living wage or offer benefits
Office Staff (Former Employee), Melbourne, FL – May 8, 2013
Pros: wonderful caregivers & office staff
Cons: terrible management
Folks are overworked & terribly underpaid with no benefits. Only recently started paying workers for training. Management is extremely deceptive, in other words blatantly lies & treats field staff with disdain. Proceed with caution.
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Would not recommend
Client Care (Former Employee), North Richland Hills, TX – May 8, 2013
Moved up in the company from Client Care supervisor, then to Lead Client Care Supervisor, and then to Client Care Manager. Participate in establishing the annual office operational plan. Perform all duties of a client care supervisor. Oversee daily activities of all client care supervisors. Perform annual evaluations of all client care supervisors. – more... Handle the escalation of client issues from the supervisors. Responsible for all reports from the Client Care supervisors. Attend all management meetings. Manage home visits, updating POC's and back up for home visits when needed. Handle any issues or concerns that arise within the team. Assist department heads with all caregiver meetings. Back up for intake and marketing. Directly manage all employees in the Client Care Department. Carry out management responsibilities in accordance with the organization's policies and applicable laws. Attend manager's meetings and participate in the development and implementation of the annual budget for the department. Responsibilities include: training new employees, planning, assigning, and directing work; appraising performance; approval of timesheets and expense reports; addressing complaints and resolving problems with the involvement of senior management when necessary and/or appropriate. Take all cancellation calls and recover the accounts. Develop and maintain positive relationships with clients through quality assurance calls, spot checks, cards and special events, monitor, mediate, and log both clients and caregiver activity and follow up on caregiver assignments and client service. Maintain client files and work with marketing on any client issues. Maintain and schedule caregivers for client. Maintain caregiver relationships with HISC. – less
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if you are a CNA, do not work here.
caregiver/cna (Current Employee), Wisconsin – May 7, 2013
Pros: the clients
Cons: practically everything
When I first applied they were very prompt on getting back to me about further interviews. I was extremely excited that i had gotten a job so quickly especially since I needed a job ASAP. At first work was ok but slowly i started seeing the true side of management and how caregivers are treated. I usually have 15 hour weeks but occasionally get crammed – more... with 50 hours. The wages are terrible. You get $10 an hour if you work in shifts less than 3 hours but then management makes deals for 3 hour shifts so they have to pay us less. If you refuse certain shifts, they harass you as soon as you set foot in the office. Take in clients who should be in medical home care. So sometimes non-cna caregivers are forced into situations they may not be trained for (I'm a cna but made around average of $7.80). Would starve you for hours so then when they had hours nobody would take, you get almost forced into taking them. Attitude of the management was bipolar. One day would be great and cheerful, others snotty and disrespectful. The clients were usually sweet and you became close to them easily. No pay for mileage and there are 2 days where i drive 30 miles for a shift. I'm having car problems but make no where enough to get it fixed. Pride themselves on being non union but that's the way they get away with giving us no benefits, sick days, No raises, and 12 vacation days that don't even roll over every year. I'm a cna and definitely know whythey need more employees; No one wants to work for them. – less
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horrible place to work!
caregiver (Former Employee), washington – May 6, 2013
Pros: making a difference in a senior citizens life
Cons: horrible pay, no benefits, poor scheduling, no compassion for the clients or caregivers
I worked for this company for a month, gave all I had to this company and got nothing in return, management seemed nice at first but if you don't take their short notice clients, u get erased from all clients. Schedule always changed from day to day, giving hours than taking them away. Lowest wage I've ever made as a caregiver ever!! No benefit's, horrible – more... schedulers, poor management skills. They tell you what you wanna hear at interview, but the company isn't there to support you, they are there souly for the money. They don't care about caregivers, they only care about the money they make taking advantage of people. Wouldn't recommend this place to my worst enemy. You have to have another job because they don't give u enough hours but if u turn down any hours because of that, they make lies up about you and take Ur hours away. They say they r flexible but they aren't. Not trustworthy at all!!!!! – less
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Wonderful place to work. I love working with the elderly, they have so many stories
Caregiver/Companion (Current Employee), Baton Rouge, LA – May 3, 2013
Pros: being awarded by employer
Cons: no benefits
A typical at work would be assisting the elderly in any way possible and needed.

Learned how to love more and be compassionate.How to be more of a good listener than a talker because the elderly just want to heaqrd and loved

There is only one caregiver at a time in clients home.

The hardest part of being a caregiver is losing a client and knowing – more... that they are not coming back.

The most enjoyable part is showing the client that you care for them like a grandmother or grandfather. To be appreciated by family members of the wonderful job thats being done to take care of their loved one. To just be a blessing – less
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Poor management. Does not offer raises or any other benefits.
Home Health Aide (Current Employee), Lafayette, LA – April 30, 2013
Pros: will hire most anyone
Cons: can't make a living with what they pay. no overtime paid ever.
Never enough workers due to the poor management. High turnover of employees.
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I wish this company paid over time pay. I've worked over 154 hours in a 2 weeks pay period and no overtime.
Care Giver (Current Employee), Clinton, MS – April 30, 2013
I have enjoyed working with this company. I've met some very nice clients. I was skeptical at first because I only worked a few hours a day and I neede full-time employment. But I stay with them and ended up with a full-time job working 12 hour shifts five day a week and sometime on weekends for 2 1/2 with the same client.The most enjoyable part of – more... my job, I enjoyed seeing my client happy because she could go to Bible class and church through the week, with my assistant. Because her eyesight was poorly, she had to stop driving. It was my pleasure to serve her. Also I had a chance to have lunch and dinner free. – less
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Most enjoyable for me is doing for others
Caregiver (Current Employee), Erie, PA – April 30, 2013
Getting to make a difference is how I see it..the big things or just the little ones.
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Laid back but productive work environment
Public Relations / Social Media Intern (Former Employee), oak wood, ohio – April 29, 2013
There was no one watching over your shoulder which let the work day become less stressed and productivity flourish
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Great experiences
In Home Caregiver (Former Employee), Lafayette, CO – April 29, 2013
Pros: flexible hours
Cons: didn't pay very well. not many hours
Great place to gain experience. I met some wonderful seniors while working here, however it never seemed like I had much support as an employee.
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The woman I watched was very sweet
Part time Home Care Sitter (Former Employee), MS – April 25, 2013
Pros: brought my own lunch
Cons: just bathroom breaks
My day with this company was ok everyone got along with each other . I learned that every patient is different was very educational .
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About Home Instead Senior Care

Home Instead Senior Care provides non-medical services for seniors. America's trusted source for senior care.

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