Productive and kind of fast paced.
Pros: decent hours. lockers. lunch room. two days off a week.
Cons: half hour lunches on weekends. randomly selected days off during the week, not set days. shift times vary.
In the morning when you start your shift, most people will arrive about fifteen minutes before shift starts. That gives you time to go back to your locker and get ready for the day. When you arrive on cash, you are expected to count your till, and be ready to start by the given time your shift begins. You serve customers with respect, and a huge smile on your face. At the end of the day, you cash out and count your till. Then you're on your merry way.
While working at Home Hardware, I learned that "The customer is always right, even though they might be wrong." This means, you always try to keep the customer happy at all times. I also learnt how to file invoices properly, and the process of a return and a special order.
Overall, my management is pretty great. They all know how to have a good time, and they're not always serious. They are all pretty understanding when you need days off, or if you need something. However, everyone has their days and they're not always rainbows and sunshine.
My co-workers are amazing. They're really friendly, and they always make you feel welcome. They are also really patient and will help you whenever you need it, no matter how long you've been there. I love working with the people I work with, and they will never fail to be there to lend a hand.
I find the hardest part of my job is having to take responsibility for everybody's mistakes. When something goes wrong in any department of the store, I find the customer always comes back to you because you're the last person they seen before they left the store. Also, learning the process of return, – more... special orders, and customer service weren't overly hard, just intimidating with the amount of things you have to remember on a day to day basis.
In my opinion the most enjoyable part of my job would definitely have to be the experience, working with the public, and the people I work with. On cash you get to serve many people of different countries, provinces, cities, religions and cultures. You get to actually communicate and talk with them for a little bit, and it's a great experience. Also, the staff I work with helps a lot. They try and make sure if you're having a bad day, that your bad day won't last for long. They're always there if you need a friend, or a cheering up. – less