Senior Financial Analyst, Financial Services (Current Employee), Toronto, ON – October 7, 2015
Overall an amazing experience working at The Home Depot. Highly encourage job seekers to look out for their posting. A very rewarding experience for me to learn from one of the best retailers in the world.
Friendly atmosphere and a positive place to learn.
Cashier/Customer Service (Current Employee), toronto, ON – June 22, 2015
very good place to work at. Friendly atmosphere and a positive place to learn. I learned different ways to handle transactions and trouble shooting. the management team is very social and nice to everyone and if help is needed, they help instead of getting someone else.
Cashier (Current Employee), Calgary, AB – June 21, 2015
great customer service, you get to meet people that go into the store everyday. customers first friendly environment management is very understanding great and friendly employees nothing very hard as a cashier seeing new people everyday
Receiving clerk, Stock clerk (Former Employee), Oshawa, ON – June 20, 2015
it was a good job very stressful my co workers were really nice and very quick to help you out. it is a job that keeps you on your feet at all hours your getting payed so enjoy your lunch if your working the night shift .
Cons: Not many full-time opportunities, Lots of weekend working, Hours get cut back once you book off a couple days
As someone who has worked many customer service oriented jobs in the past, I find that Home Depot was my favourite customer service job thus far. Associates are hired in at more than minimum wage by a – more... few cents, and each year receive a monetary raise - usually .25c. The employees are friendly and great to talk to. Interaction with [some] customers is great. Management is very approachable, although, sometimes when you need them they are either in a meeting or behind closed doors. For the labour-work required at Home Depot, I think the employees should be getting paid more than minimum wage - more than is already paid. For example, the Lot Associates, Garden Centre Associates, and most Department Associates deal with a lot of heavy lifting in order to help customers to ensure they are getting what they need. A computer-based program organizes the schedules for each associate, and is presented online for associates to view 3 weeks in advance. Associates are also able to book off days they need through an online portal. The only downside of booking days off is that the system that controls the schedules tends to cut your hours. For example, a part time associate will work between 30-38 hours a week. If they book off a day or two, their hours for a week could go down to 28-30 hours. Upon being hired, associates are informed that they will get every 4 weekends off (Friday-Sunday). There have been many instances where a handful of associates have been working every single weekend for the past 3 months in a row. Managament/H.R. should spend more time ensuring their associates are getting what they were guaranteed by tracking their shifts and spend less time holed up in their offices. Overall, I enjoyed working at The Home Depot in Midland. I will definitely reccommend this location to anyone looking for a job. I may just come back myself in the future. – less
Employee (Former Employee), Ajax, ON – June 15, 2015
I would load vehicles with heavy items, ensure the store and working area is clean, including entrances and exits. I would also help stock items on shelves. My managers were fairly respectable and my co-workers always made sure to keep my going.
head cashier (Current Employee), Brampton, ENG – June 14, 2015
Great company to work with very supportive management lots to learn ....I love working with this company great experience so far good hours and very flexible with hours for part timers .. overall a great place to work at ...
Sales associate (Former Employee), Calgary, AB – June 9, 2015
Pros: Staff Game systems.
Cons: Management wage quota.
Filling orders for customers with the least amount of Info. Nice staff. Veteran customers help learning process. Staff wages are rounded by the recycling of old staff. Forklift operators and drivers make good friends.
Freight Team Associate (Former Employee), Ottawa, ON – June 9, 2015
The managers are good they work as well as have a good time but get the work done the store could be much better with some more discipline but its not cared about cause they make lot of sales due to their location and the brand.
Department Supervisor (Current Employee), West Vancouver, BC – June 4, 2015
Pros: Good Benefits, Serious company, Respect for everybody, Friendly work environment.
Cons: Variable week schedule.
The most enjoyable part is the DIVERSITY of the employees. There are people from different parts of the world, different ages, cultures, and native people. It is s a place for everybody.
Home Depot – more... has an excellent on-line training program for each associate that starts with the basic training for the new position and extends as a Continue Education Program which is supervised by the HR manager.
Through this company I have learned the art of selling, identifying the customer's needs using effective communication while providing excellent customer service.
Moreover, as Department Supervisor, I have honed my leadership skills, building strong and productive work teams. It has been, as well, an opportunity to grow in time management, associate's performance evaluation, sales analysis, planning and implementing marketing strategies.
In general terms, it is a fast pacing yet friendly work environment. Every day brings different situations with customers and the associates, facing new challenges which allow growth to me, my co-workers and the company. – less
Lumber Associate (Former Employee), Sudbury, Ontario – June 4, 2015
Pros: Friendly and safe work enviroment.
I really enjoyed my time working at The Home Depot, I found the staff exceptionally kind. I always felt safe while I worked, they took extra measures to ensure our safety. The training videos were very clear and informative. I would love another opportunity to work with this outstanding team.
Fun workplace with awesome co workers and a good vibe
Service Desk Associate (Current Employee), Cranbrook, British Columbia – June 3, 2015
Pros: Free Lunches from time to time, friendly environment with relaxed co-workers, you get to learn a lot about hardware and everything that comes with it.
Cons: Long daily hours, called in often.
I've only been working with Home Depot since the end of July 2014, but it is an awesome place to be. Everyone you work with is serious about the work they do, and at the same time they're all very relaxed – more... and bring tons of fun to the workplace. A lot of what goes on in our store is because of management, they do whatever they can to make the workplace relaxed and just fun, with small contests each day for a gift card to giving out in store awards that can be redeemed when you get a certain amount over to free lunches when the store does well. One of the harder parts with the job is the fast paced environment, but at the same time it's one of the more enjoyable parts as it helps time go by quicker. – less
Sales Associate (Former Employee), Scarborough, Ontario – June 3, 2015
It was a fun job where I had constant interaction with people and did a lot of problem-solving with customers as I helped them with organizing their home projects.
My co-workers and I had fun while – more... we worked, we supported each other and learned from each others skills. I developed some friendships along the way.
One of the things I've learned is to sometimes take a step back and to take a look at the big picture, and to not just rush into a project without first knowing the details. Another thing I learned is to not take things personal and realize that sometimes a person may say certain things out of frustration. If I react to that, it only inflames the frustration and is counter-productive to finding solutions.
I had a great relationship with my supervisor and other managers. We had trust and respect for each other for our skills and abilities. – less
Cashier/ lot (Current Employee), Edmonton, AB – June 2, 2015
Pros: Great learning envirnoment, Freindly staff
Cons: long hours, short staffed
A great store, it taught me a lot of material. Many different department which promotes team work. Hardest part would be long hours and always being short staffed. Most enjoyable part was the friendly staff and everyday teaches something.
associé au marchandisage (Current Employee), Vaudreuil-Dorion, QC – June 1, 2015
Pros: good insurance
Cons: work nights and weekends
I have been working at home depot for 9 years , in those 9 years I worked 5 years as a cashere and then 4 years as an merchandising associate , I have learned a great deal about renovation and construction – more... , I have learned how to give a good custumer service , home depot has very good advantages and insurance and there is always a formation to do .
home depot is a great company to work for , good advantages , good enough pay , good retail store to grow in and advance ... – less
Was a great place to learn about excellence in customer service
Cashier/ Head Cashier (Former Employee), East Location Regina Saskatchewan – June 1, 2015
Cons: schedule rotation
I liked the Home Depot, I was trained in a lot of different areas and working there was a great place to learn the importance of Great customer service. As a Head Cashier I was given a lot of responsibility – more... and had to run a very tight ship. I was responsible for the cashiers lunch breaks and coffee breaks. some days we had a lot of staff and had to ensure their breaks were concise and in a timely matter. I also learnt to maintain the registers and self checkout as well as the printers and the door alarms. I loved my co workers for the most part we worked well together, it was often a fun but busy work environment. The management team was supportive and worked directly with the front end. They were there to help us learn the importance of offering every customer excellent customer service. I enjoyed working with the staff as well as engaging customers. Sometimes the customers were difficult to deal with but I always found that diplomacy worked well in solving problems or conflicts. – less