When I first started at The Home Depot, I did not know anything about appliances except for the ones in my student house and at my parents'. With the proper training, I received the title of Appliance Specialist and was able to help customers make informed decisions on what to buy for their homes. It was a very rewarding experience knowing that I was helping young adults a few years older than myself, to retired couples over the age of 65 make decisions that so significantly impacted their lives. Especially when I was, at the time, only 22 and without a home of my own. I took pride in the fact that I was able to educate myself in my department, and pick up home-owner tips from others as well. With the help of my supervisors and other managers, I was able to receive the right training and guidance to become an informed associate who could provide excellent customer service. I really enjoy working with the rest of my appliance team, as we communicate so well on things from customer issues to delegating tasks and providing any extra knowledge. Staying on top of constantly updating information is the most difficult part of the job, as I have to know about it before the customer so that I can relay the best and most current information to them. I always enjoy the feeling of completing a big sale, knowing that the customer left happy having gotten what they were looking for, and that I was able to positively affect the company's bottom line.