Holt Renfrew Employee Reviews

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To much politics
Assistant Store Manager/Operation Manager (Former Employee) –  London, ON7 September 2017
There is too much politics and no professionalism. Management is unprofessional , HR isnt ethical.Associates treated with no respect , promotions based on favoritism and not on qualification.
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Mediocre.
Loss Prevention Officer (Former Employee) –  Calgary, AB28 August 2017
Holt Renfrew has a "tight knit" family. This means if you work on the sales floor, expect the team member who has been there for a year to make a lot more commission than you, not to mention hourly wage.
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Awful place to work.
Former beauty advisor (Former Employee) –  Ogilvy Montreal25 August 2017
Ogilvy is the worst place to work in Cosmetics in Montreal. Worst management I ever seen. Doesn't solves issues, no communication, no respect for the associates, talked down on you. All they give you is a call list everyday. No advancement possible. If you want to be miserable and bored, go work there.
Pros
Discount
Cons
Bad manager
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Most horrible environment! Management is horrible!
Beauty Advisor (Former Employee) –  Montréal, QC24 August 2017
I wouldn't ever go back! Management doesn't know how to handle issues within the team. Allows the woman in Creed perfume to bully other employees for sales. Never addresses the problem. They have lost a lot of good employees for that reason. Horrible environment and you are never appreciated ever! Do yourself a favor, don't work there!
Pros
No pros!
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Good employees and product, lacks coordination between corporate(head office) and store level
Sales Associate (Former Employee) –  Vancouver, BC1 August 2017
Although Holt Renfew hires a lot of great people, they care little about the average associate and focuses too much on numbers and KPI's and will dismiss associates without lending credence.
Pros
Benefits
Cons
Hours and holidays
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Very dysfunctional
Sales Associate (Former Employee) –  Yorkdale, ON1 August 2017
Environment and management are probably worst aspects of this company. Employee turnover rate is 50% at all levels including sales to corporate. Really unpleasant overall but rewarding if you are independent and prefer retail
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Energetic and dynamic Canadian company
Senior Project Manager - Toronto and Vancouver (Current Employee) –  Renfrew, ON24 July 2017
Lots of growth and development opportunities.
Great leadership.
Dynamic teams that work well together.
Open opportunities to work on various projects.
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Good
Account Manager and Sr.Architect (Current Employee) –  Toronto, ON15 June 2017
Good place to work. Great culture
Respect individuals space
Freedom of speech
Friendly employees
Good store benefits
Great events conducted for employees
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Holt
Sales Consultant/ Merchandising (Former Employee) –  Toronto, ON13 June 2017
• Accomplished numerous “Perfect 10” monthly shops for providing the “Extraordinary Experience”   to clients   by delivering exceptional services such as special orders, purchase call-backs, VIP event pre-sale and personalized letters • Achieved an average weekly sales of   $15,000, surpassing the Q2 sales goal by 200% through generating a mass client base following utilizing various social media outlets to promote new product lines and in-store promotions • Developed in-depth knowledge of various luxury brands and consumer trends through tailored PK training with merchandise buyers to implement strategies for various product lines, displays and signage for maximized in-store footfall and consumer engagement
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great at the start - supportive entrepreneurial culture but over time became a bottom line, unsupportive management style.
Designer Specialist (Former Employee) –  Vancouver, BC10 June 2017
I liked working there for the product and selling environment was very conducive to creating and working your own clientele.
the perks of working there included, trips to Italy, discounts, special in-store events and the team itself, mostly great people doing amazing jobs.
Pros
meeting interesting people / great product / fun events
Cons
Management style was a little demeaning and condescending at times.
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Dysfunctional work environment
Business Manager (Former Employee) –  Toronto, ON24 May 2017
Everyday is something new. Nothing is properly planned.. We're constantly being informed of last minute events. Horrible management, totally dis-respectful to staff. Constant babysitting and micro-managing.
Pros
Benefits
Cons
Horrible corporate structure and bad management
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Poor management and compensation
Associate (Former Employee) –  North York, ON26 April 2017
Management is not concerned with the well being of their employees.

Human Resources lacks patience and compassion for staff and their situations.

Do not recommend.
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Excellent
Stock Associate (Former Employee) –  Toronto, ON25 April 2017
Best Place I have ever worked at. Would have loved to keep this job as a part time job for the rest of my life. Learned a lot from working at Holt Renfrew. Extraordinary experience.
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Very authoritative company
Marketing Internship (Former Employee) –  Toronto, ON27 March 2017
Very pretentious staff and management with little room for advancement or critique. Very poor customer service and often rude to customers. Does not treat all equal.
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Fun, fast-paced business, however lack efficient management
Personal Shopping Assistant (Former Employee) –  Toronto, ON26 March 2017
With the nature of the business, everyday would be busy, making the day go by quickly. However, the company lack a strong, efficient management team. Employees did not feel supported by the leadership team, therefore people would feel either depreciated or misguided on how to perform well.
Pros
Fun work environment
Cons
Compensation
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Great ppl but poor management
Sales Associate (Former Employee) –  Toronto, ON23 March 2017
It's a good place for ppl who needs retail experiences but not for the professional ones.
Also, it's a chaos after Saks and Nordstrom open, they were doing crazy sales mess up all industry standard.
The new management very sucks, not appreciate employees.
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I loved the people I worked with, The boss was great!!! Felt blessed to work there! Commission was higher than other retail jobs!!!
Make-up / Fragrance Consultant (Former Employee) –  Mississauga, ON16 March 2017
Love makeup if you work hard you can make alot of money! Management was great, fun to work their....alot of give aways from company . You can move around ....
Pros
better rate of commission
Cons
Retail!!! Hours!!!!!!!!!!! You work every weekend store in opened later now
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Fun workplace
Sales Associate (Former Employee) –  Toronto, ON2 March 2017
- great work culture
- make your own pay cheque
- room for growth
- management support
- money wasn't great when business was slow
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Productive and fun loving staff
Stock Associate/ Sales Associate/Cashier (Former Employee) –  Toronto, ON9 February 2017
a typical day at work, I would received stock and made sure stock room was organized and safe for my co-workers to find the merchandise they're looking for, i would also open all cashiers most morning and i would also close at nights. i learned about brand i haven't heard off before. Management was great made you feel good about the work you did.the hardest part was learning the brands and the history.
Pros
good hours
Cons
none
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They lie
Sales Associate (Former Employee) –  Montréal, QC5 February 2017
Do not get fooled. They will tell you one thing and do another. They make it seem that you will get benefits and earn more when in fact they play with your head the whole time.
They give unrealistic goals so you can never attain the bonus. At the interview when they tell you how much you will be making divide it by 2 so you will know what to expect.
Manager and sales associate at Hugo were pleasant and nice. The real problem is the other associates from the neighbouring department like in Theory. You have a giraffe working there that is wild and crazy.
Pros
Discount
Cons
The uniform barely give you any
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Overall rating

3.5
Based on 146 reviews
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Ratings by category

3.5Work/Life Balance
3.6Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.4Culture