Sales Assocaite (Former Employee) – Toronto, ON – 6 April 2013
The company is great to work and pays much more hgiher than any other retail stores. Amazing discounts and the staff are all overall friendly. However, Holt Renfrew is a cut throat workplace where as employees disappear so often. Holt Renfrew doesn't not care about employee workplace rights. So the chances if they want you out, your gonna be out despite how long you've been employed with them. I was terminated for no reason, but at least the company was kind enough to give me a two weeks severance pay, which was pretty kind of them. Holt Renfrew is a numbers game where employees who do not meet the companies quotas or image will not last very long.
Buyer (Current Employee) – Toronto, ON – 13 September 2017
Overall poor corporate culture with no work life balance. High turnover in every dept. Majority of existing management share same dictatorship style of running teams. Salary and benefits are top heavy with executives/management reaping better rewards than average employees. Favouritism and unequal treatment are common practice with too much emphasis on physical appearances to fit in within the company culture.
Sales Associate (Former Employee) – Yorkdale, ON – 1 August 2017
Environment and management are probably worst aspects of this company. Employee turnover rate is 50% at all levels including sales to corporate. Really unpleasant overall but rewarding if you are independent and prefer retail
Sales Consultant/ Merchandising (Former Employee) – Toronto, ON – 13 June 2017
• Accomplished numerous “Perfect 10” monthly shops for providing the “Extraordinary Experience” to clients by delivering exceptional services such as special orders, purchase call-backs, VIP event pre-sale and personalized letters • Achieved an average weekly sales of $15,000, surpassing the Q2 sales goal by 200% through generating a mass client base following utilizing various social media outlets to promote new product lines and in-store promotions • Developed in-depth knowledge of various luxury brands and consumer trends through tailored PK training with merchandise buyers to implement strategies for various product lines, displays and signage for maximized in-store footfall and consumer engagement
great at the start - supportive entrepreneurial culture but over time became a bottom line, unsupportive management style.
Designer Specialist (Former Employee) – Vancouver, BC – 10 June 2017
I liked working there for the product and selling environment was very conducive to creating and working your own clientele. the perks of working there included, trips to Italy, discounts, special in-store events and the team itself, mostly great people doing amazing jobs.
meeting interesting people / great product / fun events
Management style was a little demeaning and condescending at times.
Personal Shopping Assistant (Former Employee) – Toronto, ON – 26 March 2017
With the nature of the business, everyday would be busy, making the day go by quickly. However, the company lack a strong, efficient management team. Employees did not feel supported by the leadership team, therefore people would feel either depreciated or misguided on how to perform well.
Sales Associate (Former Employee) – Toronto, ON – 23 March 2017
It's a good place for ppl who needs retail experiences but not for the professional ones. Also, it's a chaos after Saks and Nordstrom open, they were doing crazy sales mess up all industry standard. The new management very sucks, not appreciate employees.
Stock Associate/ Sales Associate/Cashier (Former Employee) – Toronto, ON – 9 February 2017
a typical day at work, I would received stock and made sure stock room was organized and safe for my co-workers to find the merchandise they're looking for, i would also open all cashiers most morning and i would also close at nights. i learned about brand i haven't heard off before. Management was great made you feel good about the work you did.the hardest part was learning the brands and the history.
Do not get fooled. They will tell you one thing and do another. They make it seem that you will get benefits and earn more when in fact they play with your head the whole time. They give unrealistic goals so you can never attain the bonus. At the interview when they tell you how much you will be making divide it by 2 so you will know what to expect. Manager and sales associate at Hugo were pleasant and nice. The real problem is the other associates from the neighbouring department like in Theory. You have a giraffe working there that is wild and crazy.
Visual Merchandiser (Current Employee) – Renfrew, ON – 1 February 2017
Holt's has great managers and I have talented co workers. I am learning a lot as well as teaching others. It has given me a lot of leadership experience in the creative freedom that comes with the job.