Pros: incentives such as lunches and gift cards or family discounts
Cons: long hours when busy
In a typical work day I work 8 hours a day and am required to complete 16 rooms a day. I am also required to do laundry and shift work on occasion as well as all general cleaning duties.
The management staff gives us great feedback as well as all the proper training and are great with the employees on a professional and personal level. They take the time and patients to make sure we are long lasting team members, with most staff on 10 or more years.
My co-workers are all great with attending to guests needs as well as working as a team to help out and get the job done.
The hardest part of the job is, as we are a Hotel, we see large fluctuations in vacancy. It can be very high energy and fast paced at times, and can be a a little stressful, but with the staff being such a great team and eager to help, the job is always done right and on time.
The most enjoyable part of the job for me, is the interactions with the Guests and making sure we go above and beyond for them. It really instills a sense of pride and satisfaction for myself, my guests and management