Holiday Inn is a good place to work because they are concerned about their employee's and always go an extra mile to exceed guest satisfaction.
Kitchen Manager (Former Employee) – San Francisco, CA – 6 July 2013
Holiday Inn Fisherman's Wharf location was just perfect,where a hotel guest have all the easy access to go where ever they please, including underground garage and big parking spot and an outdoor pool.Everyday you will see tourist from all over the world and when they eat in our restaurant it's nice to explain to them what kind of food we have and also how it's called.it makes your day when they like what they see and how much they appreciate our hospitality. Our Managers and Employee's are required to go through seminars and training for Guest Satisfaction and Good Service.The hardest part of the job is when customer or a hotel guest was not satisfied and no matter what you do it seems useless.most enjoyable part of the job is when a satisfied guest or customer will come and look for you just to tell you how happy and welcome you make them feel and most of all they will write a good comment and make sure your boss will know about it so to me this makes my day all the hard work was paid off.
Gross complainer, Walkout gangs, Guest refuse to tip
Employee's Tardiness, Excessive Absentism, No call no show
Worst company i have ever worked for. The Company does not respect the employee contracts, and the union only cares for the union. You're on your own.
Bartender (Former Employee) – Halifax, NS – 18 August 2016
Not a Company to grow with. I started with the Company in 2011, with a signed contract for a full time Bartender position. Over the four years of employment the union and Management used loopholes to take my full time shifts and give them to under qualified persons, while leaving me with one or two breakfast serving shifts, by the end the Union told me to get another job...so I did. The company told me if I did not work the breakfast shifts I would be fired. Having another bartender job, breakfast was impossible for me to do, so they let me go and said that I quit. WORST COMPANY AND MANAGEMENT EVER!
Workplace and culture was great. We treat each other as a family. The hardest part was, because I am the only person as maintenance, I have to do it all as much as possible as I can. I sometimes work even during my rest day specially those times of Snow and it's cold and the heater is not working and or other stuff that needs fixing.
I enjoyed most of my working experience with Holiday Inn Suites. I was able to manage not just my time and expertise but I was able to work with other nationality and climate.
I learned and passed Pool and Spa operator, I also had a certificate as preventive maintenance and it's all because the company allowed and make sure that we maintain standards in the hotel.
Receptionist (Former Employee) – Winnipeg, MB – 30 August 2016
I enjoyed working at Holiday Inn. The management was great and the working atmosphere was incredible. I would recommend this hotel to anyone. Very interactive work place, mostly friendly staff, benefits were great, independent type of work, long shifts. The management & staff always made each day great for both the guests and the employees! Most enjoyable part of the job was interacting with the different guests & building relationships with the regulars.
Housekeeper (Former Employee) – Leduc, AB – 29 October 2016
consistently over hire staff and make it very hard for the employees who have been there a while . their scheduling is an absolute mess they never have enough girls when needed but always seem to have way too many girls when they dont need them . ending most of the girls in 3.5 to 5 hour a day shifts which honestly does not add up very well on pay day . not to mention they have you sign a "no gossiping " policy but its entirely voided by even the head staff i witnessed the supervisors on multiple occasions say things about other staff to other staff. so over all this place is by far the worst place to work they do alot of two facing but they treat you like garbage make you work your butt off with no benefits or nothing .
Housekeeping supervisor (Former Employee) – Toronto, ON – 1 December 2016
* During my typical workday, I am responsible for housekeeping department my teams as they progress on various cleaning room. I check in and help them with any issues they may be having such as doing assignment or securing rights to the room cleaning. I keep in touch with the guest , update them on our progress and make sure they are satisfied with the room standards
* good supervisor and be a part of the manager team
* my co-workers are easy going
* the hardest part of the job when I deal with the difficulty guest
pretty horrible avoid this place nothing is better than this
HouseKeeping/Breakfast Bar (Current Employee) – Kelowna, BC – 27 October 2016
You come in work hard and seem to never do enough. Always micro managed. cut your hours horribly and do the schedule without using their brains so you have even less help throughout the day. never order the right amount of what you need General Manager talks to you like your stupid your opinions dont matter at all they just kinda do what they want and ignore logic all day
Front Desk Agent (Former Employee) – Canmore, AB – 16 February 2017
Great stepping stone within career path. I didn't enjoy as much as other jobs however I learned many different attributes in regards to working life. Customer Service, courteous awareness, computer skills, and much more! I learned so much in so little time its unbelievable, I would recommend to anybody anyday!
Banquet Server (Current Employee) – Sarnia, ON – 26 October 2016
Co-workers are very hard and kind workers but the management is lacking in that aspect. Management is slow and unorganized leaving staff to improvise to make the best out of situations.Working is fun and enjoyable as you get to connect with new people but it is stressful when you are put in a position that disappoints the guests. The hours are not consistent or guaranteed so you can end up with weeks where you work everyday or weeks where you do not work at all.
Staff meal after working 5 hours
not being told when shifts end, not having gaurenteed shifts per week
This job has no advancement in the near future, if ever, and also we will not receive any raises unless minimum wage increases, as well as management seems to not be acting fair when gratuities are given,
Housekeeping Supervisor (Current Employee) – Belleville, ON – 15 March 2017
The workplace is lovely, awesome staff and good management. Many perks, including a dinner cruise and annual golf retreat. Hours are rough, there can either be minimal or a sudden onslaught. Summer is especially rough, weekends are near impossible to book off.
amazing retreats, great people, solid weekend work
Server/Bartender (Former Employee) – Oakville, ON – 14 March 2017
I enjoy working at the Holiday Inn, I anticipate work each day as I am able to meet new people and be myself. I continue to push myself as I learn new activities each day, not only is the management amazing but my coworkers as well. I hope to keep this job in the long run.
Bartender/Waiter (Current Employee) – Winnipeg, MB – 25 February 2017
Steady work pace with great customers that appreciate everything you do for them. I learned how to deal with tough situations and handle the Bar with no supervision Excellent management very welcoming and carrying.