HMSHost Employer Reviews

It was ok but some management glitches. It was ok and fun at times but never would I go back or recommend it just because management is so important to me.

i go in early but i do not state work until 3 i check my table and floors then the bathroom. then i stock up for the night. i learning all of the time in my job. i work really well if my coworker. the mangers are really nice to work with.the hardest thing to my job is nothing it easy once u get the hang of it. just see smiler on the people that come – more... in to the reststop – less

I have worked for this company and i am very dissatisfied with poor mangement, careless supervisors and managers with bad attitudes. i am very frustrated with having to deal with co-workers with bad customer service. Managers change my schedule without advising me first and ask me to do jobs that are not part of my duties.

I just started and I learned more from my coworkers than I did from my bitter, rude trainer. Not over exaggerating because I wasn't even taught cash, and none of the supervisors or managers cared to change that. And It's a on call job where you get called into whatever restaurant needs you, so I kind of need to know all of my job duties right? Well, – more... that's if I even get called in.. Not only have I not gotten called in, but they hired MORE Steady Extra Fast Food Attendants.. FOR WHAT?! HR is definitely in a dream land. So yeah, free lunch and good pay, but no hours... Other than that, not a hard job when your coworkers decide to work with you. – less

A typical day at work would be me everything prepared and ready for opening.
I learned proper Cash handling, improved people skills, Time management.
Managment always came to me for odd jobs for me to do.
Me and my co-workers got along great No drama in the work place.
The hardest part of the job is during a rush we would be working in it for a couple – more... hours.
the most enjoyable part of the job was the diversity of costumers. – less

My review of the time I spent working with HMSHost was, in all honesty, stressful. This is because I was trying to cope with my studies as well as work a 'part time' job. My hours started at 4am and finished at 1pm when my class started. Racing home from work just to get changed and head to class proved to be a challenge as I was falling further behind – more... in my studies. I had asked for less hours but was declined. After this refusal I handed in my resignation to the HR manager who was really understanding and supportive of my decision. I have learned a lot from the experience of working there which has helped me in becoming a more confident individual. – less

A typical day at start around 4 pm and would end at 12 . what i do at this job is serve customers with what ever the desire from the store and to do it with excellent customer service. the hard part about the job is getting all the people out the line. what i learn from this job is how everybody are different.. The most enjoyable part about that job – more... was to see the smile on the customers face when they taste their drink they way they like it ... – less

You get a break if you have coverage if not oh well you are on your feet allday management can care less all they want is for you to make money and smile at the customers.

Great place to work for.............................................

A typical day at work, was always a busy day.
Working in the Airport setting, where it is a very fast pace place to work.
Working there for 15 years I learned all aspect of retail operations, and became the manager everyone( peers, GM,HR managers supervisors etc.). came to for answers. Knowledge is power, and I it to help everyone I worked with some – more... great team members, we did what it took to get the job done, and what an outstanding job we did
Two of the best thing I enjoyed about my job, was traning and developing staff members for promotion,and been rewarded for the many hats I wore. – less

A great company for work for. They provide great benefits for those that qualify. They also have a great team of management.

Improved processes and procedures in the areas of store operations, staffing, training, succession planning, customer service, and award-winning sales performance. I have achieved a greater market share and substantially higher profits for my employers through utilization of creative financial performance analysis, cost control, and leadership techniques. – more... I have a broad range of experience in successfully focusing group efforts on common objectives through effective remedial management and team development. Throughout my career, my organizations have consistently exceeded goals by significant margins. – less

I worked at a Starbucks as a barista on the highway in Kennebunk. I learned how to make all sorts of tasty beverages and learned all about different types/blends of coffee. It was usually very busy in the summer and somewhat busy in the winter. I had some really interesting co-workers, and met a lot of people from all around the world. They would have – more... foreign student come and work for months at a time. Management wasn't really "on top of things" so to speak. I would have to request time off months in advance, and sometimes would still be denied. I liked working in a coffee shop, but it was very tiring to tend to peoples' beck and call all day long. Travelers are not very understanding or forgiving, which made it an emotionally stressful position. – less

A typical day would be before the customers arrived, I would butter up biscuits and count my money to put in the cash register. I would greet customers and take there orders down. The most enjoyable day was to see the smile on happy customers.

I am a current employee for HmsHost retail and the managers here are very disrespectful. They show no emotions to problems you have with your personal life. There is no one you can go to when having a problem because the GM there seems to not care. I am speaking solely on retail. The food court, Starbucks, and restaurants may be different. I am currently – more... looking for new employment because this environment is not A CAREER setting. Every employee that's for RETAIL all have said the same. The store manager is not open to talking about how you feel and making the situation better. The assistant store manager is very RUDE to employees and customers. Why she still has a job is very vague to me. The GM cover up for a lot of wrong doings. Our first GM past away around 5 months ago and it just hasn't been the same. Good company but really need to check out their management team for RETAIL. This is my honest opinion. – less

i worked for this company, it jaded me so much that i was mot myself. they used me and abused me the plaza i last worked at should have been shut down, i had to cut around moldy onions. when i started i was on over nights and i begged since the first day to be changed and it took almost a year and a mental breakdown for them to change my shift.

Typical Day at work: In by 9:00am and out by 6:00pm.
Learned how the Industry operated, how to read through lease agreements for relevant information, multi-task, communicate with multiple entities and departments.
Management maintained open line of communication.
Coworkers were very cooperative and team oriented.
Hardest part of the job was having – more... only one manager/senior to review everyone's work which resulted in unnecessary pressure on everyone during deadlines.
The team was the most enjoyable part of the job. – less

This was my very first job. I was so excited to get started until a couple of months into the job...Since I received no appropriate training whatsoever I had to follow what my co-workers were doing; I had no real complaints until the workloads began to take its toll. First off, for the most part we were not given any lunch breaks...which is illegal – more... for those who had full time shifts like myself. I know it's busy, but maybe if they actually hired enough people this wouldn't be an issue; we were completely understaffed most of the time. While I loved my co-workers some were very difficult and management wasn't very supportive whenever there was an issue. Second, I dislike that every year they had to force us to change our schedules via shift bid...so don't get too comfortable in that position you've been given because it might be gone in a couple of months and you might be out of luck...sometimes if you're lucky you might find an available shift but it probably won't work out depending on your personal schedule. Last but not least, the policies! Some of their policies are beyond ridiculous and can make you feel like a criminal even though you've made a simple rookie mistake. They have a "three strikes, you're out" system, so newbies beware...Enough mistakes will get you fired. Customers can be rude, but that's everywhere! With everything else I listed on here it was the cherry on the cake. Eventually even the benefits weren't enough to keep me working here. – less

My time here was very short because I left to go to Florida. If you're looking for a mature work environment I would not advise working here. But, I worked in Starbucks and there are a lot of other places. I guess it's different for me, I never worked in sales and I prefer to be on the other side of the counter, so I am.

It was good money for my senior year of high school. I never really had much to complain about. They worked around my schedule, made sure my grades didn't fall, paid well, and we all around good people to work with and for.