Cons: very early & late hours, no proper lunch times, no time with family, have to book off special dates months in advance.
At typical day at HMS Host will start off slow and end up being busy by the end of my shift. HMS is located in Lester B. Pearson Airport, my duties all depends on the day and passenger traffic. I enter all sales data in the computer in a timely manner. I make sure that all the orders entered from the night before have arrived and make sure that all items are properly sent up, if any items are missing I call the warehouse manager right away to have it sent up.
I have some really hardworking employees who go out of their way to make the customers feel at home. I make sure that all the employees are treated with respect.
The hardest part of the job is not having enough staff hired, when we have sick calls the manager would have to step in when no one else is available. That means managers become either cooks, cashiers, bartenders, etc.
The enjoyable part of the job is knowing that the day is running smoothly from the moment I step through the door.