Hinduja Global Solutions Employee Reviews for Customer Care Specialist

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A great family type work environment
Customer Care Represenative (Former Employee) –  Belleville, ON14 August 2017
When i worked here i felt like i was not just part of a team but part of a family. I loved everything about this job, if it weren't for personal reasons i would have stayed for a very long time. I learned most of my communication skills from working at HGS. A normal day at work was usually busy, but you always show up to work smiling because the coworkers are so amazing! I found the hardest part f the job to be the angry customers, but the best part was definitely just being with everyone around me and helping our appreciative customers.
Was this review helpful?Yes 2No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Customer Services
Customer Care (Former Employee) –  Timmins, ON14 July 2016
1.Long days
2.difficult systems to work with considering they would freeze
3.Dealing with inconvenient hours at times
Pros
More then minimum wages
Cons
late hours
Was this review helpful?Yes 6No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
same as my last review
Consolidated Loyalty, Customer Care and Trainer (Former Employee) –  Windsor, ON23 May 2016
if you would just read the last review i had for HGS, it should actually state everything needed to fill these 20 words out well enough
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Customer service
Customer Care (Former Employee) –  Dartmouth, NS26 February 2015
- Answering phones, helping customer, providing answers and services

- To have amazing customer service skills

- Management good

- Co-Workers good

- Hardest part was irrate customers

- I enjoyed the co-workers and the steady flow of the job
Was this review helpful?Yes 3No 7Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
excellent place
Customer Care Repesentative (Former Employee) –  Pembroke, ON11 February 2014
HGS was a great company to work for , great atmosphere and team.

typical day would be assisting members with financial inquiries and problem solving as well as team based objectives , learned a great deal about finances and benefits of products being discussed, management was always willing to help when needed, co workers were the heart of the machine and always worked with each other, hardest part of the job would be disgruntled members , the most enjoyable part would be the satisfaction from the members when issues were resolved.
Pros
employee recognition functions
Cons
long hours
Was this review helpful?Yes 2No 5Report

See more Hinduja Global Solutions reviews

You may want to try:

Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Hinduja Global Solutions. Our community is ready to answer.

Ask a Question

Overall rating

3.6
Based on 1,629 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.2
Job Security/Advancement
3.4
Management
3.3
Culture
3.5

Hinduja Global Solutions Reviews by Location