Hilton Worldwide Employer Reviews

A typical day would include documenting complaints from guests and hotel management in detailed notations. I learned to de-escalate guest's and restore their faith in the Hilton brand. The overall management was extremely unorganized and not conducive to a positive work environment. The hardest part was learning to not take the personal insults from – more... the guest's personally and still provide excellent service. The most enjoyable part of the job was the discount on hotel rooms which always makes traveling easier and less expensive. – less

Awesome hotel. Union employees are a little challenging. Human Resources can't do much because they have to work with Union reps. Other than that great management.

I loved working at the Hilton, however as I was only on a casual contract I knew the post could end at any time, hence it did.

GOOD WORKING ENVIORNMENT AND GOOD MANAGEMENT TEAM

GOOD CROSS TRAINING BEWEEN DEPTS.

There is no opportunity for advancement. Favortism throughout the company. Hourly employees thinkg they could do whatever they wanted.

short staff, working very hard.
Great team work
Staff are very nice

Shift manager was not a nice person
Servers were nice and warm
Main hotel managers were superb
I enjoy learning about gourmet food
A great place to work/benefits

I enjoyed working at the Hilton Grand Vacations,co.
I did well in the front line sales department.

It's a loveable work place to work it's real fun.I was responsible for setting up the rooms.For big events it was fun while it lasted it.The management did alot for their employee's.Some co-workers you just could'nt work with.The hardest part of my job was.Some to tell you how to do yours and they do'nt no anything about it.

I set up the bar and restaurant making sure tables are clean, coffee is made. I have learned to manage my time a bit better since I have to run the bar and restaurant all at the same time. Management is good never any real problems. Co-workers are great able to work with them in a professional environment as well as maintain good relationships. Hardest – more... part of my job is it can get stressful at times when working by myself but nothing I cant handle with the help of others. Most enjoyable part would be my clients they're all very nice and understanding, great people, many of them compliment my service and skills. – less

Hilton is a great company. They work hard to support their hotels and Franchise Partners. They have many outlets to get the information to you.

Daily I interact with guests and assist with any needs or questions that arise. I've learned many skills: patience, sympathy, working in a fast paced stress environment, multitasking, good judgement, people skills, business professional. Management takes care of their employees, and cares for them like a family. I love my co-workers. I have become great – more... friends with every person I work with and hope to stay friends even after employment there is no longer with the company. The hardest part of my job is when i can not make a guest happy and satisfied with the service, due to being booked up or out of my restrictions. On the flip side, I enjoy when I can help a family out and make their stay in Idaho Falls a very present unforgettable experience. – less

A typical day at was a serious environment with a fun mix no one hardly had a problem with each other and if there was I was there to keep everyone back in their normal mood.(happy). I learned about how to manage my life, job, and school together. Without being stressed. My first superviser ,They both kept everything in order how everything. they told – more... us the main points of the day and tried their best to keep a positive mood in the place.My next supervisor, She is a nice person but she looked at things a little differently from the co-workers. I can say that she is more of a pessimist than an optimist . My Co-workers I have a friendly relationship with all of my co-workers even though i didnt meet all of them and those i did meet I didnt let them become a stranger to me. the next time i seen them I would greet them with a big hug. The hardest part of my job was to move fast enough to clean the next room. The most enjoyable part of this job was cleaning and having fun with it instead of being in stress mode – less

Answering phone calls for hotel reservations for Hilton brand hotels. Placing those reservations all over the world. Helping customers place, cancel, and adjust their reservations.

being in food and beverage you met all kinds of new people. I enjoy engaging in conversations with my guests. my daily duties would include serving food or beverages. assisting guests with any needs they may have. working at this establishment for about three years now has taught me how to multi task and strengthen my memory skills. I enjoy working – more... with my co-workers because we are all alike in may ways. management is also very warm and inviting and we strive to create the greatest experience during their stay at our home. – less

Working in downtown Indianapolis 3rd shift was not bad at all. The customers was friendly and management made you feel like you was a valuable asset no matter the job title. I learned how to feel out my first excel spread sheet for the night audit and then on I learned what I wanted to do with the rest of my life. Most difficult task in the job was – more... when the spread sheet was not balanced and you need to determine why while handling customers. I enjoyed the interactions with clients from other states and employees throughout the company. – less

The hotel was a wonderful company to work for. I was employed as a part time bartender to supplement my full time job. It was a perfect fit for me, and the management was more than happy to work out a schedule that would work for me.
The most enjoyable part of the job was meeting travelers from all walks of life and all locations around the world. It – more... helped to create a better perspective about others. – less

A typical day at work will be working well with others and maintaing my work area.

Reasonable shift hours
Gained much needed sales knowledge
Positive management

feel happy when can use my science skills, every day brings me some more experience. The hardest part of my job-missing repair parts for complete my job.