Guest Service Agent (Current Employee), Ashburn, VA – August 7, 2013
Pros: wonderful and helpful co-workers
Cons: wish the pay was more.
Every day has different challenges. I enjoy showing guests how to take advantage of our location to have the best stay as well as how to best use our amenities. Some guests can be overly-demanding or aggressive, but for the most part, the guests are great!
The Hilton is a great company to work for. The company encourages career building as they promote from within. A typical day started with a morning meeting, prospecting, outside sales calls, site tours of the property, responding to RFP's, negotiating contracts, etc. The hardest part of the job was not being able to accommodate program requirements – more... due to rate restrictions / space unavailabilty. The most enjoyable part was excedding goals and achieving client satisfaction and loyalty. – less
Housekeeper and Assistant Supervisor (Current Employee), Oxford, AL – August 6, 2014
Pros: meet great people within the staff and our guest
Cons: no benefits
The Hilton Hotel is a great place for a family vacation or business related trip. Rooms are cleaned to the most uphold standards we can offer. Anything we can do to accommodate your stay will definitely try to meet your requirements. Staff is very friendly and makes you feel like family right away.
Sales Execuitve (Former Employee), Las VegasNevada – August 6, 2014
Pros: hotel bennefits
Cons: everything else
BEWARE experienced sales executive or non experienced ....this place is a den of liars. Actions do not follow thier words..they want inexperienced sales people to dangle the carrot in hopes of the big bucks...unless you sleep with the devil you will not make money here!
Sales Consultant- at Parc Soleil Resort (Current Employee), orlando – August 5, 2014
Good Management staff........................................................................................................................................................................................
Kitchen Porter (Former Employee), Bellshill – August 4, 2014
based on a 1 week work trial at the Hilton, i was asked to do the role of a Kitchen Porter were i would do the general cleaning work around the Kitchen. I learned how it is to work for such a big and well respected company and how to work under the pressure. The most enjoyable part was learning how to work and cop in such a demanding environment, while, – more... to a certain extent enjoying yourself with co-workers. The hardest part was not getting the job after having a great review, due to the location, despite arriving on time for every shift. – less
Customer Care Agent (Current Employee), Orlando, FL – July 31, 2014
My day consist of logging into the computer and phone to begin receiving inbound calls from guest looking to make reservations for vacation. I greet each guest with a smile(even through the phone) and try my best to assist their every need. I learned a lot of patience working here and ow to handle irate guest. Co workers are all pleasant and goal oriented(which – more... is a plus). The hardest part is rare situations when i cannot assist the guest for whatever reason. Most enjoyable as a customer service rep is to provide exceptional customer service. – less
Front Desk Clerk/ Server (Current Employee), Elkhart, IN – July 31, 2014
A typical day at the Hilton Garden Inn in Elkhart Indiana is a fast paced non-stop kind of day. Phone calls every 5-20 min, up to 85 check ins a day. My co-workers get along with me very well. If I am not working, they will call me on my personal phone to ask for advice on how to do certain tasks. The hardest part about my job is trying not to let rude – more... guests get under my skin. The most enjoyable part of my day is to actually seeinng and talking to new people traveling through Indiana. Alot of times seeing/ talking to the guests you see on a daily basis is a joy because you end up having a nice relationship with these guests. – less