Pros: meeting new people on a daily basis in person, and on the phone.
Cons: the commute from van nuys to agoura hills
Dealing with guests, phones, reservations.
I learned (also from past jobs) that everyone is different. You must know how to read people and their needs to make their hotel stay wonderful.
The management team was very good until a new manager took over.
All of my co-workers were very helpful and friendly to me.
The hardest part of my job was traffic – more... and distance from my home.
The most enjoyable part of my job was making our hotel guests happy. I really did enjoy taking guests to wedding venues. You meet so many interesting people. – less