Guest Service Agent (Current Employee), Ashburn, VA – August 7, 2013
Pros: wonderful and helpful co-workers
Cons: wish the pay was more.
Every day has different challenges. I enjoy showing guests how to take advantage of our location to have the best stay as well as how to best use our amenities. Some guests can be overly-demanding or aggressive, but for the most part, the guests are great!
Internship (Former Employee), San Bernardino, CA – December 13, 2014
I only had this job for a few months, but it was already a exciting new experience. I was an Intern for this Hilton hotel in San Bernardino before it went under new management. I was working from house keeping, to kitchen management , to scrubbing doors in the catering halls. i was a high school student so this felt new to me but came easily. This open – more... my eyes to the possibility to of working as an Event planner. No one could ever forget there semi first job. – less
Guest Services, Night Receptionist, Food-Beverage (Former Employee), Croydon, ENG – December 12, 2014
Pros: great benefits
Cons: long hours from time to time
Great company again to work for-the training and development was continous throughout my time with Hilton-and they are not one to let you rest on your laurels, so there is always the opportunity to develop.
Department Lead (Current Employee), South San Francisco, CA – December 8, 2014
Pros: flexible schedule
Cons: lack of training & resources
The particular hotel day varied each day. Guest service and interaction are key in this industry and knowing how to sell the product is crucial. These items are not necessarily trained at the particular hotel I worked at so understand that as a potential employee be resourceful. Trained and certified to use OnQ if you are front of the house, Back of – more... the House is very limited in their training methods. Hotel works at an average pace, not too demanding in my opinion. – less
Chef de Partie (Current Employee), Bandung, Indonesia – December 8, 2014
Cons: healthcare and benefit
Very nice of environment to do the job. They develop us well with a lot of training. They try to make a system to give us and our guest feel great during work and stay at Hilton. But there is no bodies and no expectation perfect in this world, still have missing something. We working with others is not like just co-workers, but we are the whole family. – more... The hardest part of the job is, when a part or someone in our family have not the same perception and action about our vision and mission. The most enjoyable part of the job is almost everyone give the warm of hospitality each other, is not only for the guest. – less
Fulfillment Agent (Current Employee), Orlando, FL – December 7, 2014
this is an ok place to work. I like hospitality and would like to go further. It's an ok starter position. There's lots to learn. Management is good. Department coworkers are fun. It's a very detailed job but the management team works with the staff to ensure everyone succeeds.