Guest Service Agent (Current Employee), Ashburn, VA – August 7, 2013
Pros: wonderful and helpful co-workers
Cons: wish the pay was more.
Every day has different challenges. I enjoy showing guests how to take advantage of our location to have the best stay as well as how to best use our amenities. Some guests can be overly-demanding or aggressive, but for the most part, the guests are great!
Front desk agent, reservation agent (Current Employee), Mississauga, ON – July 11, 2012
Pros: free breakfasts and lunches
Cons: standing for long period
The co-workers are very friendly. I love talking to customers. Love answering questions and solving problems. The hardest part of my job is standing all day for 8 hours everyday. I've learned so much about the customer service, the company, every different departments.
Junior Sous Chef (Former Employee), hilton uk – June 5, 2012
Pros: working with some of the best
Cons: i carnet think of any
this was my first chef job straight from collage it was a big offer i learnt the reason i want to become a chef and this is were it started my co workers helped me soak up all the knolage i needed for my future
Housekeeper (Former Employee), Charlotte, NC – August 20, 2014
Pros: nice people to work for
Cons: break times were short
“On Monday I begin by going over the list from the previous week, setting priorities. I review the progress of existing projects, then check the calendar to refresh my memory on the upcoming week. I like to meet with my staff early, mid and late week to discuss priorities, check progress, and then prepare for the following week. I want to make sure, – more... as much as possible, that we can all dedicate to tasks that move projects forward, so I make habits out of organizational tasks for speed.” – less
Call Transfer Sales Agent (Current Employee), Orlando, FL – August 20, 2014
Pros: commission, benefits
Cons: job security, high pressure sales
If you don't mind working phone calls and your job being depended on weekly quotas then this job is for you. The paydays can be very good and I have seen very decent paychecks. The job taught me a lot about sales and how to succeed but I really don't like the idea of having job in jeopardy at the drop of a hat.
Great place to meet people from all over the world.
Night Manager (Current Employee), The Woodlands, TX – August 17, 2014
Pros: great co-workers, great guests
Cons: no health benefits, bad management
Working at the Hilton Garden Inn has it's good days and it's bad days just like any other job. The staff is wonderful and so are the travelers. I work at a more corporate location in the middle of the thriving Woodlands area. The management lately has gone downhill. We've had 3 GM's in 3 months and the communication from them is lacking. I'm a part – more... of the management team yet I never seem to actually know what's going on at the hotel. The front desk agents that I work with are all amazing people. What I've learned most from this position is that you have to listen to people. And I mean really listen. A lot of the time the people who come to this hotel and mention things being wrong, aren't looking for money in return. They are looking for someone to fix the issue and sympathize with them. The most enjoyable part of this job is getting to meet people traveling from all over the world. – less
Food and Beverage Manager (Former Employee), Suffolk, VA – August 15, 2014
Pros: meeting new people
40+ hours How to talk and manage people learned how to run a hotel, and listen to what guest concerns Learned what to do as a manager and not what to do I worked with serval different departments in the hotel because I was Manager on Duty a lot. I love the hospitality industry and love working with people
Front Desk Clerk (Former Employee), Farmington, CT – August 14, 2014
Cons: no breaks
While working for Hilton as a front desk attendant it was just what I needed- flexible hours so I could also attend college. While working there I realized that even the best of the best do not move up in the company unless they are there a life time or start at the top. Working at a suites hotel was great because I was able to make meaningful relationships – more... with guests- however many hotel goers will not appreciate the hard work and effort you put into making their stay comfortable and housekeeping management at the time was laking and not supportive. – less